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Infrastructure Engineer III - Software Packaging

JPMorgan Chase
Columbus, USA
Full-time
Mid · 5+ years experience
Onsite
Discovered 2 weeks ago
powershell

Full Job Posting

Key Responsibilities

  • Package, test, and deliver Windows and macOS applications for enterprise deployment, including upgrades, remediations, and dependency management.
  • Own packaging from intake to production: requirements gathering, installation analysis, repackaging, testing, UAT support, and deployment readiness.
  • Serve as a technical lead/escalation point; mentor junior packagers and improve team playbooks, templates, and quality controls.
  • Diagnose complex install/runtime issues using advanced monitoring and logging techniques; drive root-cause fixes with vendors and engineering partners.
  • Collaborate with engineering, operations, security, and business application stakeholders to ensure smooth releases and minimal user disruption.
  • Improve automation/orchestration for packaging pipelines (build, validation, detection rules, versioning, deployment notes, rollback plans).
  • Use AI to accelerate day-to-day packaging work, including:
  • generating/refining PowerShell and packaging scripts,
  • summarizing logs and install traces into actionable findings,
  • drafting runbooks, change tickets, release communications, and troubleshooting guides,
  • producing standardized package documentation (install steps, detection logic, dependencies, rollback),
  • while independently validating results before implementation.

Required Qualifications

  • 5+ years in software packaging/application deployment roles, including experience as an escalation point/lead.
  • Strong expertise packaging for Windows (Windows 11 primary) and working knowledge packaging for macOS.
  • Advanced packaging/scripting skills:
  • Windows Installer technologies (MSI/MSIX preferred; strong MSI required)
  • PowerShell (advanced) and packaging automation patterns
  • Packaging toolsets (e.g., AdminStudio and/or equivalent)
  • Advanced troubleshooting skills (e.g., Procmon-style analysis, install logs, services, drivers, registry/file system, permissions).
  • Experience coordinating across app owners and infrastructure teams to execute upgrades, integrations, and enterprise rollouts.
  • Ability to perform and support client testing, deployment assistance, and release validation.

Preferred Qualifications

  • Windows Installer technologies (MSI/MSIX preferred; strong MSI required)

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