Infrastructure Consultant - Center Engineer

Overview

Infrastructure Design & Implementation

• Design and deploy enterprise infrastructure solutions including compute, storage, networking, and data centre systems aligned with client architecture standards.
• Lead the implementation of infrastructure projects from scoping through to go-live, ensuring delivery within agreed timelines and quality benchmarks.
• Develop and maintain technical documentation including HLDs, LLDs, runbooks, and as-built records.

Operations & Support

• Manage and monitor production infrastructure environments, ensuring high availability, performance, and security compliance.
• Perform root cause analysis on incidents and drive corrective and preventative actions in line with ITIL-based service management processes.
• Execute change management activities including planning, risk assessment, and post-implementation review.

Banking & Compliance

• Apply knowledge of banking-sector IT requirements, including regulatory compliance, data sovereignty, and operational resilience standards relevant to the Saudi financial sector (SAMA frameworks).
• Liaise with internal and client security teams to ensure infrastructure configurations meet institutional security policies.

Client Engagement

• Act as a senior technical point of contact for the client, attending steering meetings, providing status updates, and escalating risks appropriately.
• Mentor junior team members and support knowledge transfer to client IT staff as required.

Experience

• Minimum 7 years of experience in infrastructure engineering or consulting roles.
• Mandatory: prior experience working within or directly supporting a banking or financial institution environment.
• Demonstrated track record delivering infrastructure projects in large, complex enterprise environments.

Technical Skills

• Strong hands-on experience across two or more of the following: server/compute infrastructure (HPE, Dell), enterprise storage (NetApp, Pure, EMC), LAN/WAN networking (Cisco, Juniper), virtualisation (VMware vSphere/vSAN), or data centre operations.
• Familiarity with hybrid cloud environments and integration with on-premises infrastructure.
• Working knowledge of backup and disaster recovery solutions (Veeam, Commvault, Zerto or equivalent).
• Proficiency with infrastructure monitoring and ITSM tools (ServiceNow, SolarWinds or equivalent).

Certifications (Preferred)

• Relevant vendor or industry certifications such as CCNP, VCP, MCSE, or equivalent.
• ITIL Foundation certification is an advantage.

Soft Skills & Other Requirements

• Excellent written and spoken English; Arabic is a plus.
• Strong communication and stakeholder management skills.
• Ability to work independently and manage priorities in a client-facing contract environment.
• Must be based in or willing to relocate to Riyadh, KSA for the duration of the contract.
• Saudi nationals and residents with valid Iqama are encouraged to apply.