Information Technology Technician
About This Role
Job Description
- Set up computer equipment, schedule maintenance and “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
- End-user’s hardware and software installation, configuration, troubleshooting and repair for AV system, Computers, Printers, Telecommunication and Network Equipment.
- IT asset inventory and status reports, including decommission activities.
- Setup and operate AV/System equipment used for events, such as microphones, projectors, sound equipment for events, presentations, meetings, conventions and media coverage.
- Setup, operate and maintain Printers/MFP’s, manage Ysoft Safe-Q print solution system and badge printing for events and staff.
- Troubleshoot hardware and software issues in-person (on site), remotely and via phone
- Assist personnel with installation, configuration and ongoing usability of system hardware and software
- Offer daily operations and systems support to personnel
- Assist employees with computer problems and answer their quires
- Maintain records/logs of repairs and fixes and maintenance schedule follow-up with the vendors for repairs/new order including printer cartridges etc.
- Organize and schedule upgrades and maintenance without deterring others from completing their work, Conduct survey to make hardware software is up to date.
Qualifications Qualifications: Diploma or Bachelor’s Degree in Information Technology from an accredited university, preferably with Certification in:
- CompTIA A+
- Microsoft Certified IT Professional)
Experience: 2+ years’ experience in computer networks and systems maintenance.
Job Category Information Technology Technician
Advertiser Mohammed bin Rashid School of Government
Educational-level Bachelor
Required Nationality UAE Only
Monthly Salary Unspecified
Schedule-Time Full time
Job Posting 27/03/2026
Unposting Date 26/04/2026
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