Information Technology System Administrator
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Manage IT systems, provide technical support, and ensure network security while supporting user onboarding and maintaining documentation in a collaborative environment.
Key Skills for This Role
Full Job Posting
• Technology Management & Administration
- Manage various IT systems and provide day‑to‑day administrative support.
- Ensure continuous operation and maintenance of IT infrastructure, including servers, storage, virtualization (Hyper‑V), and cloud services.
- Work with Microsoft 365 Admin Center, Exchange Online, and Azure environments.
- Support data center operations and integrations between on‑premise and cloud platforms.
• Technical Support & Troubleshooting
- Deliver L1/L2 support for system, software, and network‑related issues.
- Troubleshoot and resolve hardware and software problems on servers and end‑user devices.
- Collaborate with network and security teams to resolve connectivity and performance issues.
• User Support & Equipment Setup
- Configure and deploy end‑user equipment including computers, printers, and peripherals.
- Support onboarding by preparing accounts, devices, permissions, and access for new users.
- Provide user training and guidance on standard tools (Windows, Microsoft 365, email, Teams).
• Network Administration & Support
- Assist in managing switches, routers, wireless, and other network components.
- Support firewall configuration and troubleshooting and help maintain network security and uptime.
- Work with vendors and service providers (ISP, hardware, software) when needed.
• System Maintenance, Monitoring & Backups
- Monitor the availability and health of IT systems and services.
- Perform routine health checks, apply patches and updates, and execute planned maintenance tasks.
- Configure, run, and monitor regular backup jobs for servers and virtual machines, and perform test restores.
• Asset Inventory & Health Check
- Maintain an up‑to‑date inventory of IT assets (laptops, desktops, servers, switches, firewalls, etc.).
- Track warranties and support contracts, and proactively plan renewals or replacements.
- Conduct periodic audits and health assessments of IT equipment.
• Security & Compliance
- Implement and follow IT security policies, standards, and best practices.
- Help resolve security observations and vulnerabilities reported by security tools.
- Support compliance with internal policies and relevant industry standards.
• Projects, Collaboration & ITSM
- Assist the Infrastructure Manager with new infrastructure/product implementations and upgrades.
- Coordinate with internal departments and third‑party vendors on IT tasks and projects.
- Work within ITSM/ITIL processes for incidents, changes, and service requests, ensuring SLA adherence.
- Monitor helpdesk/ticketing systems for timely response and resolution.
• Technical Documentation & Reporting
- Maintain accurate, up‑to‑date documentation for systems, networks, procedures, and configurations.
- Create basic Visio diagrams and technical documents to support IT projects and operations.
- Develop simple user guides and awareness materials to enhance internal IT literacy.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Sundry IT Solutions
Sales Executive
Riyadh, KSA
The role involves conducting market research, pursuing sales opportunities, and requires excellent communication skills, proficiency in English, and knowledge of CRM software.
Sales Executive for Cybersecurity Products and Solutions
Riyadh, KSA
Responsible for selling cybersecurity products, maintaining customer relationships, achieving sales targets, and analyzing market potential while ensuring customer satisfaction.