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Information and Insights Analyst

Norfolk & Suffolk Foundation Trust
Norwich, GBR
Full-time
Onsite
£32,073–£39,043
Discovered 5 days ago
Performance reportingBusiness intelligence toolsExcelData analysisData quality improvementInformation analysis

Full Job Posting

Job overview

The post supports the Initial Response Service, a 24/7 single point of access for secondary-care mental health services.

The service aims to provide timely, person-centred, clinically appropriate responses and direct people to appropriate services.

The analyst works with clinical and management staff to provide insight, information, performance, and data-quality reporting.

Main duties

  • Develop and produce reports by triangulating data and deliver them in a timely manner.
  • Conduct detailed information analysis using BI-supplied data consistently to avoid misinterpretation or misrepresentation.
  • Communicate technical information and data clearly in writing and presentations.
  • Collaborate with locality colleagues in a business-partner relationship and with colleagues across the Trust.
  • Contribute to BI tool development to demonstrate team performance effectively.
  • Support service data-quality improvement and organisation-wide data-quality initiatives.

Essential criteria

  • Experience managing people and directly supporting service improvement.
  • Experience delivering performance reporting with BI tools, including Excel.
  • Experience communicating performance-related detail through reports and presentations.
  • Ability to use a developing range of IT systems, BI tools, and software packages to present information to internal and external audiences.
  • The provided description begins an additional criterion on writing reports to explain issues, but the criterion is truncated.

Desirable experience

  • Experience working within an NHS contracting environment is desirable.

Hours and contract

  • Permanent, full-time position of 37.5 hours per week.

Work location

  • The postholder will be based with the clinical team at County Hall, Norwich.

Salary

  • Salary is £32,073–£39,043 gross per annum, pro rata; salary period is yearly.

About the organisation

Norfolk and Suffolk NHS Foundation Trust provides mental health, learning disability, wellbeing, older people's, and eating disorder services across Norfolk and Suffolk.

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