indoor sales coordinator & customer service officer
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Key skills for this role
About the Role
Engage customers to drive sales, manage inquiries, maintain records, and process transactions while possessing strong communication and CRM skills.
Key Skills for This Role
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Overview
- Drive in-store sales by proactively engaging customers, understanding their needs, and recommending suitable products or services.
- Manage customer inquiries and resolve issues efficiently through phone, email, and in-person interactions, ensuring a positive experience.
- Maintain accurate customer records and sales data, utilizing CRM systems to track interactions and sales progress.
- Process sales transactions accurately, handle payments, and ensure all documentation is completed according to company procedures.
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