Incident Management Engineer
Full Job Posting
Core Responsibilities
Develop a deep understanding of Palantir’s product and delivery ecosystem.
Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers.
Diagnose, resolve, and prevent issues encountered in the field.
Reduce the operational overhead of responding to critical incidents at Palantir through investments in tooling, process, and automation.
Take part in a 24/7 on-call rotation responsible for coordinating Palantir’s response to mission-critical incidents, ensuring efficient resolution with minimal customer impact.
What We Value
Excellent problem solving skills.
Comfort working in a fast paced environment.
Ability to work both independently and make decisions under minimal direction, as well as collaborate as part of a team.
Experience with scripting, automation, or data analysis a plus.
What We Require
Background in Computer Science, Engineering, Information Systems, Incident Management, or other technical field.
Willingness and interest to travel to other Palantir locations on occasion.
About Palantir Technologies
We build software that empowers organizations to effectively integrate their data, decisions, and operations.
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