IN-Sr Consulting Manager -Consulting
Role Overview
The Senior Manager, Development and Support Services leads customer-focused, cost-effective supply chain solutions and provides strategic guidance for complex customer needs.
The role advises senior customer stakeholders and partners across sales, consulting, product, and delivery teams.
Key Skills for This Role
Full Job Posting
Role overview
The Senior Manager, Development and Support Services leads customer-focused, cost-effective supply chain solutions and provides strategic guidance for complex customer needs.
The role advises senior customer stakeholders and partners across sales, consulting, product, and delivery teams.
Responsibilities
- Lead multiple Java full-stack development teams and oversee solution delivery from planning through production.
- Define supply chain solutions, lead customer discovery and design sessions, and validate solution designs.
- Drive AI-assisted engineering, experimentation with generative AI, and AI model lifecycle management.
- Advise on process transformation, workflows, reference architectures, and design-authority governance.
- Deliver customer-specific demonstrations and connect design decisions to operational and financial value.
- Collaborate across teams to support adoption, retention, and value realization; identify expansion and upsell opportunities.
- Mentor teams in AI-first engineering and modern development practices.
Qualifications and experience
- Bachelor’s degree in supply chain, business, engineering, or a related field.
- 12+ years in a customer-facing supply chain domain, solution consulting, or consultative sales, including 5+ years in leadership roles.
- Experience working with AI/ML teams or leading AI initiatives, and leading global or distributed teams and large-scale programs.
- Experience in supply chain or warehouse management and a record of delivering measurable customer business impact.
- Strong stakeholder communication, interpersonal, and presentation skills.
Technical and consulting skills
- Experience leading customer blueprinting, design, and solution validation; deploying and configuring SaaS supply chain solutions.
- Knowledge of change management, integrations, project lifecycles, enterprise architecture, APIs, data flows, and integration strategies.
- Strong background in Java, Spring Boot, microservices, React.js, modern frontend practices, and large-scale full-stack enterprise applications.
- Experience with LLMs, generative AI platforms, prompt engineering, and AI integration such as chatbots, copilots, assistants, or automation workflows.
- Blue Yonder product experience is strongly preferred.
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