In Home Repair Technician
Role Overview
As an In-Home Repair Technician, you will be responsible for assessing and performing repairs to merchandise within a customer’s home. Repairs may include minor wood/leather/upholstery repair, cushion core replacement, part replacement, and mechanism replacement.
Full-time, hourly position
Job Responsibilities & Duties
Typical duties include but are not limited to:
Commitment to AFW’s safety policies and procedures and ability to promote awareness.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.
Replace damaged and/or missing parts.
Identify and read invoices/service orders and UPC labels to ensure invoices are complete.
Assessing damages and choose appropriate methods of repair for wood furniture, leather, fabric and upholstery.
Maintain a neat and safe work environment.
Wood repairs, including burn-ins & wood graining.
Leather repairs, including scuffs, holes and tears.
Upholstery repairs, including structural/mechanism replacements.
Ability to represent AFW in a professional manner inside the customer’s home.
Demonstrate high level of attention to detail and professionalism at all times.
Possess excellent organizational skills.
Color matching & blending.
Able to communicate effectively with team members and supervisors.
Other duties to be assigned/directed by supervisor.
This position does not have supervisory responsibilities.
Full Job Posting
Job Overview
As an In-Home Repair Technician, you will be responsible for assessing and performing repairs to merchandise within a customer’s home. Repairs may include minor wood/leather/upholstery repair, cushion core replacement, part replacement, and mechanism replacement.
Full-time, hourly position
Job Responsibilities & Duties
Typical duties include but are not limited to:
Commitment to AFW’s safety policies and procedures and ability to promote awareness.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.
Replace damaged and/or missing parts.
Identify and read invoices/service orders and UPC labels to ensure invoices are complete.
Assessing damages and choose appropriate methods of repair for wood furniture, leather, fabric and upholstery.
Maintain a neat and safe work environment.
Wood repairs, including burn-ins & wood graining.
Leather repairs, including scuffs, holes and tears.
Upholstery repairs, including structural/mechanism replacements.
Ability to represent AFW in a professional manner inside the customer’s home.
Demonstrate high level of attention to detail and professionalism at all times.
Possess excellent organizational skills.
Color matching & blending.
Able to communicate effectively with team members and supervisors.
Other duties to be assigned/directed by supervisor.
This position does not have supervisory responsibilities.
Job Requirements
- Preferably has 1+ years of experience working with wood furniture, leather, fabric & upholstery.
- Must have valid driver’s license.
- Clean MVR record, 2 or less moving violations in the past 3 years preferred.
- Experience using power tools.
- Excellent time management skills and attention to detail.
- Must be able to learn, understand, and apply new technologies, including Dispatch Track and iPads.
- Ability to have a flexible schedule and work all shifts, holidays, and weekends.
- Education & Experience
- High school diploma or GED is preferred. Experience working with wood furniture, leather, fabric & upholstery. Equivalent combination of education and experience accepted in lieu of diploma.
- Compensation
- Pay Rate: Starting at $20/hour and up - dependent on experience
- At AFW we offer great perks: weekly pay, benefits package (medical, dental, vision, and FSA options), vacation and sick pay, leadership development programs, tuition assistance, company paid life insurance, 401k matching, and more!
- Physical Requirements
- Capacity to maneuver in confined and at times congested areas.
- Capability to stand, walk, stoop, & bend for 8 hours or more daily.
- Lifting, gripping, bending, kneeling, stooping, and moving merchandise 8 hours or more daily.
- Continuous use of arms, hands, fingers, eyes, legs, and back.
- Ability to lift, lower, move, carry, push and pull all sizes of merchandise up to 100 lbs. and the skill to handle/manipulate merchandise up to 250 lbs. frequently.
- Able to work in variable environments with different lighting, loud exterior noise, and flooring.
- Work Environment
- Fluorescent Lighting
- Concrete Flooring
- Climate affected by outside conditions
- Considerable exterior noise
- Extreme temperature fluctuations in the warehouse
- If you want to know more about American Furniture Warehouse and what we do click on the link below!
- https://youtu.be/QjaYn_sn_AM
- American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse – an Affirmative Action Employer M/F/D/V.
- A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer.
- Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time!
- Pay Grade B: $16.00-$29.71
Preferred Qualifications
- Clean MVR record, 2 or less moving violations in the past 3 years preferred.
- High school diploma or GED is preferred. Experience working with wood furniture, leather, fabric & upholstery. Equivalent combination of education and experience accepted in lieu of diploma.
About American Furniture Warehouse
Family-owned furniture retailer serving households with furniture, mattresses, home décor, and delivery across Colorado, Arizona, and Texas.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at American Furniture Warehouse
Mechanic
Webster, USA
Office Cashier Lead
Gilbert, USA
Receiving Associate I
Grand Junction, USA
Staging Associate
Conroe, USA
Office Cashier Lead
Webster, USA
Warehouse Receiving Associate 3 AM Shift
Englewood, USA
2nd Shift Warehouse Order Puller Associate
Gilbert, USA
Furniture Repair Technician
Englewood, USA