Implementation Project Manager
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Key skills for this role
About the Role
The Implementation Project Manager leads end-to-end deployment of Revenue Cycle Management (RCM) systems across King’s College Hospital Dubai and its satellite sites—from planning through go-live and post-launch (“hyper care”).
Key Skills for This Role
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Role Overview
The Implementation Project Manager leads end-to-end deployment of Revenue Cycle Management (RCM) systems across King’s College Hospital Dubai and its satellite sites—from planning through go-live and post-launch (“hyper care”).
Key Responsibilities
- **Project Delivery:**
- Plan, manage, and execute RCM implementation projects (scope, timelines, budget, risks, governance, and rollout strategy).
- **Technical Deployment:**
- Oversee system setup, NABIDH integration, payer connectivity (e.g., Daman, AXA), data migration, testing, and go-live execution.
- **Stakeholder & Vendor Management:**
- Act as the main contact for internal teams, vendors, insurers, and DHA; provide updates to senior leadership and run workshops.
- **Regulatory Compliance:**
- Ensure alignment with DHA requirements, NABIDH onboarding, JCI standards, and data protection regulations.
- **Team & Budget Management:**
- Lead cross-functional teams, manage resources, and monitor project finances and performance.
- **Change Management & Training:**
- Drive user adoption through training, communication, and structured change management; oversee hyper care and project closeout.
Requirements
- **Education/Certifications:**
- Bachelor’s (mandatory), PMP (mandatory), with preference for MBA or related certifications.
- **Experience:**
- 7–10 years in healthcare IT project management
- Strong RCM implementation experience
- Mandatory Dubai healthcare experience including DHA and NABIDH
- **Skills/Knowledge:**
- Expertise in project methodologies (Waterfall/Agile) and tools
- Deep understanding of healthcare systems integration (HL7, data migration)
- Strong stakeholder management, leadership, and communication skills
Overall
This is a senior, project-focused role requiring hands-on experience delivering complex healthcare IT implementations in Dubai, with strong regulatory, technical, and stakeholder coordination expertise.
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