IAM/PAM Resident Cybersecurity Engineer- Riyadh-KSA
Role Overview
Provide day-to-day technical support while working onsite with the customer's Cybersecurity team.
Maintain and improve deployed cybersecurity solutions, troubleshoot issues, and coordinate with implementation partners and vendors.
The role covers One Identity IAM, Safeguard PAM, Defender MFA, miniOrange SSO, DCS, DLP, and other enterprise cybersecurity solutions.
Key Skills for This Role
Full Job Posting
Role overview
Provide day-to-day technical support while working onsite with the customer's Cybersecurity team.
Maintain and improve deployed cybersecurity solutions, troubleshoot issues, and coordinate with implementation partners and vendors.
The role covers One Identity IAM, Safeguard PAM, Defender MFA, miniOrange SSO, DCS, DLP, and other enterprise cybersecurity solutions.
Operations and support
- Manage daily operations, incidents, service requests, and planned changes with the customer's Cybersecurity team.
- Administer and troubleshoot One Identity IAM, Safeguard PAM, Defender MFA, and miniOrange SSO.
- Support user provisioning, privileged access, MFA policies, SSO integrations, access reviews, and authentication troubleshooting.
- Monitor integrations with Active Directory, applications, servers, network devices, and VPN platforms.
Data protection and service improvement
- Monitor DCS and DLP policies, investigate incidents, prepare reports, and coordinate policy changes.
- Perform health checks and review logs and alerts; recommend corrective actions.
- Coordinate vendor and implementation-partner support for complex issues and track resolution.
- Support testing, upgrades, disaster recovery exercises, and onboarding of additional applications or systems.
Documentation and reporting
- Maintain configuration records, operating procedures, incident reports, and knowledge-transfer documentation.
- Report status, risks, recurring issues, and improvement opportunities to the customer's Cybersecurity team.
Required qualifications
- Bachelor's degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
- At least 5 years implementing or supporting enterprise cybersecurity solutions.
- Hands-on administration and troubleshooting of One Identity IAM, Safeguard PAM, and Defender MFA; hands-on miniOrange SSO and enterprise application integration experience.
- Working knowledge of DCS and DLP architecture, policies, incidents, and operational support.
- Strong understanding of Active Directory, LDAP, Windows and Linux, networking, certificates, and SAML, OAuth 2.0, and OpenID Connect.
- Direct customer technical or cybersecurity team experience; clear communication, documentation, and issue management skills.
Preferred experience
- Fortra DCS/DLP, Aruba ClearPass NAC, Oracle Audit Vault and Database Firewall, or similar solutions.
- High availability, disaster recovery, and enterprise change management experience.
- Relevant product or cybersecurity certifications.
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