HVAC Field Supervisor

Hawkins Service Company has served Tampa Bay and Fort Myers since 1993. Electrical, AC and heating, plumbing, pool repair, and gas: one call handles it all. We keep growing because we only hire the best, and our customers love us for it. People come to us looking for a job and stay because they find a fulfilling career, room to grow, and a team that has each other's backs.

Dedication : We show up and see it through, for our customers and for each other.

Dependability : When we say we'll be there, we're there. Our customers count on it, and so does our team.

Honesty : Straight answers and no shortcuts, even when no one is watching.

Passion : We love this work, and it shows in every call we answer and every job we finish.

Service : One call handles it all, and it starts with how we treat people.

These principles aren't wall art at Hawkins. They shape how we hire, how we coach, and how we recognize our people. You'll hear about them in your interviews, because we mean them.

As our HVAC Field Supervisor, you're the link between our field technicians and our office. You split your time between the office and job sites, serving as the go-to person when a tech needs real-time troubleshooting help, technical guidance, or backup on a tough call. You own quality, efficiency, and safety in the field, and you help build the next generation of Hawkins technicians. We're looking for a hands-on leader who knows HVAC inside and out and would rather coach a tech through a problem than just fix it for them.

Serve as the primary support contact for technicians during service calls, with real-time troubleshooting and technical guidance

Conduct field visits to support techs, inspect work quality, and coach on the spot

Step in on complex or escalated service issues and challenging customer situations

Partner with dispatch and the office to manage schedules, job priorities, routing, and response times

Make sure techs have the tools, materials, and information they need for every job

Track job progress and keep the office and management informed, with no surprises

Perform quality inspections and hold the line on workmanship, safety, and customer service standards

Enforce safety policies and regulatory compliance in the field

Spot areas for improvement and put corrective actions in place

Mentor and coach technicians to sharpen their skills and performance

Support onboarding and training for new team members alongside Hawkins University

Promote best practices, efficiency, and professionalism in the field and the office

Previous leadership or supervisory experience (strongly preferred)

Home services or residential HVAC experience

If you want to be part of something bigger than just a job, we'd love to meet you. Learn more about us at www.hawkinsserviceco.com , then apply right here.