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Human Services Client Associate
Virginia Department of Social Services
Alexandria, USA
Full-time
Mid
Onsite
Discovered 4 days ago
Full Job Posting
Minimum Qualifications:
- High school diploma supplemented with related clerical or administrative experience in social services or related field OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Considerable knowledge of office and administrative practices, policies and procedures as related to assigned program and office support activities; Considerable knowledge of spelling, grammar and punctuation; Considerable knowledge of office terminology, procedures, and equipment technology and office software programs; Considerable knowledge of mathematics to calculate percentages, formulas and averages to solve mathematical problems. Some knowledge of elementary bookkeeping and accounting. Considerable knowledge of benefit programs and community resources. Skill in operating a personal computer, printer, scanner, and a variety of standard office machines and equipment. Demonstrated ability to organize information and develop/maintain records in various formats; Demonstrated ability to communicate effectively both orally and in writing; Demonstrated ability to multi-task; Demonstrated ability to establish and maintain effective working relationships with coworkers, customers, other public and private agencies, and the public sometimes under stressful situations; Demonstrated ability to collect and disseminate information; Demonstrated ability to proofread; Demonstrated ability to type from clear copy or draft; Demonstrated ability to advise and interpret policies and procedures in researching and resolving inquiries, requests and complaints; Demonstrated ability to establish and maintain effective working relationships and advocate for service population and liaison with community resources; Demonstrated ability to prepare and maintain complete and accurate records and reports.
Preferred Qualifications:
- Some experience in case coordination, interviewing, completing assessments, teaching or counseling the economically disadvantaged/developmentally disabled, local offender population, displaced worker, substance use, or the homeless population; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Some experience in case management, teaching or counseling the economically disadvantaged.
- Responsibilities
About Virginia Department of Social Services
State & Local Government1500 employeesFounded 1982
Virginia's state social-services agency administers benefits and protective programs for children, families, and vulnerable residents.
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