Human Resources Operations Partner

Company

Role overview

Responsibilities

• Support managers with employee relations and proactively resolve conflicts.
• Support managers in team management, engagement, and development.
• Help develop and implement policies and procedures and ensure compliance with labour standards.
• Manage employee status changes, promotions, transfers, and internal mobility.
• Support performance evaluations and attendance management.
• Manage workplace accident files and prepare internal and external audit documentation.
• Apply HR principles and organizational strategies across the service center and stations.
• Administer working conditions and ensure regulatory compliance.
• Improve employee experience and promote a positive work environment.
• Produce and analyze HR performance reports to support strategic decisions.

Requirements

• Bachelor’s degree in Human Resources Management, Industrial Relations, or a related field.
• At least 5 years of relevant HR experience, with strong labour relations and conflict management expertise.
• Ability to build relationships with employees and managers at all levels; excellent written and verbal communication.
• Proficiency with Word, Excel, PowerPoint, Teams, SharePoint, and HR management systems including HRIS platforms.
• Workday and Dayforce experience is an asset.
• Able to work autonomously and as part of a team, manage priorities in a demanding environment, and travel occasionally between stations.

Benefits

• Benefits include an onsite gym with a personal trainer, employer-provided lunch, group insurance, a group RRSP, care and wellbeing activities, partial public transportation reimbursement, and an Employee Assistance Program.
• The employer states that accommodation measures are available during recruitment for individuals with disabilities.