Human Resources Operations Manager
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Key skills for this role
About the Role
The role will oversee the daily administrative backbone of human resources by managing end-to-end employee lifecycles, payroll, and benefits. This role ensures HR data integrity, compliance with regional labor laws, and drives process automation to optimize the overall employee experience.
Key Skills for This Role
Full Job Posting
Job Summary
The role will oversee the daily administrative backbone of human resources by managing end-to-end employee lifecycles, payroll, and benefits.
This role ensures HR data integrity, compliance with regional labor laws, and drives process automation to optimize the overall employee experience.
Hr Service Delivery
Manage day-to-day HR operations, from new-hire onboarding to offboarding.
Ensure requests (like leave, benefits, and contracts) meet established service level agreements (SLAs).
Payroll & Benefits
Coordinate with Finance and external vendors to guarantee accurate, on-time payroll processing and statutory deductions.
Manage benefits administration, claims, and annual open enrollment.
Hris & Data Governance
Oversee the Human Resources Information Systems (HRIS), maintaining data accuracy, user permissions, and organizational hierarchies.
Compliance & Risk
Ensure policies adhere to local employment regulations and conduct regular compliance audits.
Process Improvement
Standardize HR workflows, map out Standard Operating Procedures (SOPs), and recommend technology to reduce manual workloads.
Team Leadership
Supervise, train, and mentor the HR operations staff
Qualifications & Experience
- **Education:**
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
- **Experience:**
- Typically 5 to 10 years in HR operations, with at least 2 to 4 years in a supervisory capacity.
- **Technical:**
- Hands-on experience with major HRIS platforms (e.g., Workday, SAP SuccessFactors, or local regional systems) and payroll software.
- **Certifications:**
- Professional certifications like
Shrm-Cp
,
Phr
, or
Cipd
are a strong plus.
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