Human Resources Operations Manager

JOB ADVERT: HR Operations Manager (

Job Summary

Payroll & Compensation Management

• Oversee end-to-end payroll processing, ensuring accuracy, timeliness, and full compliance with internal policies and UAE Labour Law.
• Validate payroll inputs including leave, allowances, deductions, and claims.
• Manage End of Service (EOS) calculations and settlements in line with regulatory and company requirements.

HR Systems (HRMS), AI & Automation

• Lead the administration, optimization, and continuous improvement of the HR Management System (HRMS).
• Drive automation of HR processes including recruitment, onboarding, payroll, leave management, and performance appraisal.
• Identify opportunities to integrate AI-driven solutions to enhance HR efficiency and decision-making.
• Ensure data accuracy, system integrity, and seamless HR workflows across all entities.
• Act as the primary point of contact for HR systems, troubleshooting, enhancements, and upgrades.

HR Data, Analytics & Management Reporting

• Develop and deliver advanced HR dashboards and reports using tools such as Power BI.
• Analyze workforce data to provide insights on attrition, headcount, diversity, engagement, and cost.
• Support leadership with data-driven recommendations to improve HR strategies and performance.

Leave & Workforce Administration

• Oversee leave management processes ensuring accuracy, compliance, and proper system utilization.
• Monitor trends in absenteeism, leave utilization, and flexible working arrangements.

Employee Experience & Engagement

• Support the design and execution of employee engagement and well-being initiatives.
• Analyze engagement data and propose actionable improvements.
• Enhance employee experience through digital HR solutions and streamlined processes.

Compliance & Governance

• Ensure all HR operations comply with internal policies and UAE regulatory requirements.
• Support audit processes and maintain accurate HR documentation and records.

Employee Lifecycle & Offboarding

• Manage exit processes, including interviews, documentation, and system updates.
• Ensure smooth offboarding including visa cancellation, insurance updates, and access revocation.

Stakeholder & Employee Support

• Act as a trusted advisor on HR systems, payroll, and policies.
• Provide support to employees and internal stakeholders on HR-related queries.
• Coordinate with external entities (banks, vendors, service providers) for HR-related matters.

Qualifications And Experience

• Bachelor’s degree in Business Administration, HR, Information Systems, or related field
• Minimum
• 5+ years of experience
• in HR systems, HR operations, or HR analytics within a financial institution (preferably in the GCC)
• Competencies or Skills:
• Strong analytical and data interpretation skills
• Expertise in HR systems and process automation
• Proficiency in reporting tools (Power BI is a strong advantage)
• Excellent communication and presentation skills
• Fluency in English
• If you meet above requirements, then please send your CV (which should include your nationality and current location) to [email protected]
• Considering the high volumes of applications we receive, only shortlisted candidates for interviews will be contacted.