HR Services Analyst

POSITION SUMMARY

RESPONSIBILITIES INCLUDE

• HR Administration :
• Support the HR team with administrative tasks to ensure smooth operations.
• Manage the behind-the-scenes HR administrative tasks, including document filing, record-keeping, and maintaining a well-organized HR archive.
• Day-to-day management of benefits programs, answering employee queries and educating new joiners
• Work with the Payroll team to ensure accurate and timely HR data is provided to Payroll to support accurate payroll processing
• Onboarding and Offboarding : Facilitate smooth onboarding processes for new hires, ensuring a positive experience. Manage offboarding procedures, including documentation and systems access.
• Data Management : Maintain and update employee records, ensuring accuracy and confidentiality. Utilise Workday to input and retrieve information efficiently.
• Workday : Provide training and support to employees and HR team members on Workday.
• Documentation : Create, update, and maintain HR procedures, and documentation as needed.
• Process Improvement : Identify opportunities to enhance HR processes, streamline workflows, and implement improvements. Collaborate with cross-functional teams for seamless integration.
• Compliance Monitoring : Ensure HR practices align with legal requirements and conduct regular audits to ensure compliance in HR processes.
• Reporting and Analysis : Generate HR reports from Workday, assist in the analysis of trends and provide insights to support data-driven decision-making.

QUALIFICATIONS, SKILLS & EXPERIENCE

• Relevant qualification in Human Resources, Business Administration, or a related field or an interest in pursuing one.
• Strong analytical and problem-solving skills.
• Knowledge of HRIS, ideally Workday and proficiency in MS Office Suite.
• Excellent communication and interpersonal skills.
• Detail-oriented with a commitment to maintaining data accuracy and confidentiality.
• Collaborative style and thrives in working in a team based environment and supporting others to achieve HR and business goals.
• A strong customer focus and employee experience mindset.