smartrecruiters
HR Operations Specialist (HRIS)
Canada Pet Health Insurance Services, Inc.
Seattle, USA
Full-time
Junior · 2+ years experience
Hybrid
Discovered 3 days ago
exceljirasharepoint
Key Skills for This Role
exceljirasharepoint
Full Job Posting
Qualifications:
- Bachelor’s degree or equivalent work experience
- 2+ years working in administrative support or human resources, 1-2 years of Workday-specific experience is required
- Experience with Microsoft Excel, Outlook, OneDrive, and SharePoint; Ticketing / Project Management Software such as Jira or SmartSheet
- Familiarity with Human Resources practices (especially Employee Lifecycle processes)
- Skills:
- Excellent written and verbal communication skills, especially in customer-facing support situations
- Strong critical thinking skills and problem-solving abilities
- Creative and innovative approach to challenges, seeks opportunities for continuous process improvement
- Excels at cross-functional collaboration
- Ability to manage competing priorities in a fast-paced environment; solid multi-tasking, time-management, and organizational skills
- Experience implementing change initiatives or process improvements
- High ethical standards, experience handling highly sensitive and/or confidential information
- Compensation:
- The base hourly range for this position is $33.50 - $35.50/hr on a full-time schedule.
- Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.
- We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
- #LI-HYBRID
- Benefits and Perks:
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
- For more information about Trupanion, visit https://trupanion.com/about
- Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
- Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
- We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
- Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Responsibilities
- Primary Support Function
- HRIS Transactions - Complete timely and accurate data entry for critical business processes (i.e. new hires, contracting contingent workers, job changes, compensation changes, terminations, etc). Partner with the business to effectively and accurately implement large-scale organizational transformations.
- HRIS Maintenance - Independently execute recurring responsibilities, review business process transactions, and perform audits to ensure data integrity. Generate and maintain end-user documentation to support both administrative and general users.
- Team Member Assistance - Respond to inquiries + resolve requests received via our centralized intake; identify trends and generate solutions for common issues, iterating on processes as needed to improve effectiveness and team member experience.
- Cross-Functional HR Operations Support (as needed)
- Intake Triage and Ticket Management - Serve as the first point of contact for HR questions and issues; ensure requests are routed appropriately based on subject matter, complexity, and/or sensitivity.
- People Operations Reporting - Retrieve data from Human Resources Information System (HRIS) environments as requested by the business; iterate on existing + build new reporting to support evolving business needs.
- Document Management - In partnership with other People Operations teams, maintain HR documentation (including but not limited to personnel records, company policies, process flows and checklists, communication templates).
- Onboarding & Offboarding Coordination - Lead communications, logistics, and administration related to the onboarding and offboarding processes, coordinating with other People Operations teams and business contacts as needed. Support team members and managers as they navigate the days leading up to & following employment start / end.
About Canada Pet Health Insurance Services, Inc.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Canada Pet Health Insurance Services, Inc.
Veterinary Sales Associate - Southern Oregon
Salem, USA
Discovered 2 days agoFull-time
Director, Digital Acquisition Marketing
Seattle, USA
Discovered 2 days agoFull-time
Identity & Access Management Analyst
Seattle, USA
Discovered 3 days agoFull-time
Senior PMO Portfolio Analyst
Seattle, USA
Discovered 5 days agoFull-time
Senior Manager, Workday Systems
Seattle, USA
Discovered 5 days agoFull-time
Veterinary Partner Support Coordinator
Seattle, USA
Discovered 1 weeks agoFull-time
Solutions & Platform Architect - Microsoft
Seattle, USA
Discovered 1 weeks agoFull-time
Cybersecurity Analyst
Seattle, USA
Discovered 1 weeks agoFull-time