HR Operations specialist

Overview

About the role

Payroll & Administration

• Support the monthly payroll process, ensuring accuracy and timelines
• Maintain and update payroll records and employee data
• Coordinate with the Finance team on payroll reconciliation and reporting
• Handle employee queries related to payslips, deductions, and benefits
• Ensure accuracy and compliance of employee records, contracts, and documentation
• Act as the first point of contact for HR-related operational queries from employees
• Manage and maintain data in HR systems and generate reports when needed

Onboarding & Offboarding

• Prepare and distribute offer letters, employment contracts, and other HR documents
• Collect and verify required documentation from new hires
• Collaborate closely with the Public Relations Officer (PRO) for visa and onboarding formalities
• Maintain an up-to-date database for all employees’ visa renewals and assign related tasks to the PRO
• Organize onboarding schedules and welcome sessions
• Coordinate offboarding procedures, including final settlements and exit interviews
• Process termination paperwork and ensure accurate record-keeping

HR Operations & Support

• Contribute to employee engagement activities and internal communications
• Organize and schedule meetings, interviews, and training sessions
• Support HR projects and process improvements as needed
• Track and manage multiple tasks, deadlines, and priorities in a high-volume environment
• Prepare HR reports, dashboards, and basic analytics

Role - Specific Skills

• Strong organizational and prioritization skills
• High level of attention to detail
• Ability to work independently with minimal supervision
• Proven ability to meet deadlines and manage competing priorities
• Ability to handle sensitive and confidential information with a high level of discretion
• Strong problem-solving skills with the ability to identify root causes and propose practical solutions
• Excellent verbal and written communication skills
• Collaborative mindset and team spirit
• Pack Office mastering (Excel, Word, PowerPoint)
• English mandatory, Arabic is a plus

Desired Background and Experience

• Diploma or Bachelor’s degree in Human Resources, Business Administration, or Finance
• 3–5 years of relevant professional experience in HR or payroll
• Experience using HRIS or payroll software (BambooHR, SAP, etc.) preferred