HR Operations Lead

Role purpose and reporting

HR operations and recruitment

• Own HR Operations for KSA and ensure timely, accurate, compliant delivery of services.
• Lead the People Service Desk, managing employee, manager, and HR queries, service levels, escalations, and service quality.
• Standardize and continuously improve HR processes across entities and sites.
• Manage recruitment administration with HRBPs and hiring managers: provide market/recruitment data, post vacancies, source and screen candidates, coordinate interviews, and manage offers, approvals, and documentation.
• Ensure recruitment compliance with local regulations, internal controls, and ENGIE governance.

Learning, payroll, and employee services

• Oversee learning system administration, class scheduling, bookings, learner assignments and enrollment, cancellations, and attendance/completion tracking.
• Support HRBPs and leaders in delivering learning plans.
• Oversee payroll and time administration, including payroll master data, timely processing, payslips, and employee payments coordinated with Finance and vendors.
• Ensure benefits and leave administration complies with policy and law; handle payroll audits, reconciliations, and issue resolution.
• Manage employee lifecycle administration, including data changes, onboarding, contracts, leave, and records; maintain accurate HR system data and privacy compliance.

Government relations, compliance, and improvement

• Provide functional oversight to the GRO for timely visas, Iqamas, renewals, and exits, and compliance with Saudi labor, immigration, and GOSI requirements.
• Ensure compliance with Saudi Labor Law, local regulations, ENGIE policies, internal controls, and audit requirements; maintain evidence and implement corrective actions for risks and gaps.
• Drive process optimization, automation, and simplification; build relationships with HRBPs, Finance, IT, Legal, and vendors; provide operational reporting and insights to the HR Director.

Experience and qualifications

• Requires 8–10 years of progressive HR experience, with strong exposure to HR operations and shared services.
• Requires solid experience in recruitment operations, payroll, HR administration, and learning coordination.
• Requires strong working knowledge of Saudi labor law, payroll practices, and government processes.
• Experience managing HR operations teams and/or GROs is preferred.
• Requires a bachelor’s degree in HR, Business Administration, or a related field; an MBA or certification is a plus.

Key competencies

• Strong operational and process mindset; high attention to detail and data accuracy.
• Ability to manage volume, complexity, and deadlines; strong stakeholder management and service orientation.
• Firm on compliance, calm under pressure, and oriented toward continuous improvement and problem-solving.