HR Data Retention Specialist

Overview

• In this role, you will:
• Enable process governance by conducting, in collaboration with the People Experience design team, process landscape assessments across the People Experience lifecycle and the entire "one HR" organisation's activities to determine process effectiveness and eliminate inefficiencies. Implement innovative solutions such as chatbots, AI-driven process steps and other Robotic Process Automation (RPA) interventions that improve workflow, operations, and staff performance. Support the consequent change management required to implement process changes. Ensure that all processes related to the entire employee lifecycle are fully GDPR compliant and in line with international best practices.
• Support industry research activities that proactively identify best practices on process governance with regards to improved and automated business processes and accordingly validate and collate current & future process/technology/data needs of the "one HR" organisation. Champion a culture of autonomy, openness and continuous process improvement based on lean-agile principles.
• Support the implementation of the "one HR" data governance strategy in alignment with Emirates Group corporate governance and compliance requirements across the three main dimensions of Data Governance, i.e. a) Data Protection (Access, Security and Privacy), b) Data Quality Assurance and c) Metadata Management.
• Perform data governance operational activities with ED&A and with a network of business Data Stewards (specialist level) and business privacy leads from across the "one HR" organisation to ensure that people data is governed correctly and treated as a corporate asset across all technology and analytics assets in own source systems and the Enterprise Data Platform (EDP).
• Support the HR Data & Analytics function in the definition of analytics self-service model for business users across the "one HR" organisation.
• Enable data risk & compliance practices through the collaboration with specialist business Data Stewards and with HR internal teams such as: a) the HR Data & Analytics function to ensure data quality and metadata management necessary for the construction of quality data models and relevant metric and KPI definitions and b) the HR Shared Services and Employee Data Management team to ensure implementation of agreed data quality and protection controls across all dimensions of employee data.
• In collaboration with the HR Governance & Compliance Manager, implement an internal quality and control framework for the efficient functioning of all processes across all sections within the "one HR" organisation. Evaluate process risk profiles, design and implement steps to cover the risks identified and continuously monitor and improve the effectiveness of internal control.
• Support knowledge management practices by curating and monitoring the content and compliance of all People Experience manuals and related documentation to ensure they remain a relevant and accurate key source of information. Work with the Systems & Technology and Data & Analytics teams to maintain all user-owned documentation of technology and analytics assets, including the Standard Operating Procedures (SOP). Implement any identified documentation changes required due to new business requirements, system upgrades and business process changes.
• Facilitate training & adoption of process and data governance for the entire "one HR" team through coaching, lean academy, business privacy lead and analytics power users training and development, systems and process/SOP training and data management practices that ensure compliance data governance.