HR Business Partner - UAE

The Opportunity

Partnering & Talent Management

• Partner closely with retail leaders to align people priorities with business strategy
• Act as a trusted advisor on organizational design, team structure, performance, engagement, and change management.
• Drive the full retail performance management cycle, enabling meaningful feedback conversations and development planning.
• Lead the annual talent review process for retail teams, building succession pipelines and identifying high-potential talent.
• Attract, develop, and retain top retail talent, ensuring strong workforce planning and proactive hiring strategies.
• Support recruitment at all levels, including career fairs and assessment centers ensuring an inclusive and high-quality candidate experience.
• Maintain strong field presence through regular store visits to stay close to teams and understand operational realities.
• Use people analytics and KPIs to identify trends, build action plans, and influence business decisions.

Employee Lifecycle & HR Operations

• Oversee the full employee lifecycle, from onboarding to exit partnering with HR Operations team to ensure seamless execution.
• Manage pre-boarding, onboarding, probation follow-up, exit processes and ensure accurate documentation.
• Conduct and analyse exit interviews to identify themes and drive continuous improvement.
• In partnership with local HR Operations, oversee and manage employee contractual changes including offers, promotions, salary adjustments and status changes
• Oversee and manage employee relations matters in partnership with the local HR Operations team, coaching managers on performance, absence management, and disciplinary processes while ensuring compliance, fairness and sound judgment.
• Ensure completion of mandatory corporate trainings and policy adherence.
• Culture and Engagement
• Act as a strong ambassador of Puig culture and values across the retail network.
• Co-design and implement engagement initiatives aligned with employee feedback and business priorities.
• Champion well-being, diversity, equity and inclusion across every stage of the employee journey.
• Drive recognition programs that celebrate performance, key milestones reinforcing a culture of appreciation and belonging.
• Leverage employee feedback and engagement insights to build action plans that strengthen retention and team effectiveness.
• Promote internal communication platforms to foster connection, transparency and create a sense of community.
• Drive employer branding and people storytelling initiatives, including LinkedIn campaigns and internal communications, to strengthen Puig’s positioning as an employer of choice.

Reward & Budget

• Drive the annual salary review process and oversee retail commission scheme effectiveness.
• Support market benchmarking to ensure competitive retail compensation and benefits.
• Ensure data integrity within SuccessFactors, maintaining accurate employee master data to support payroll, reporting and decision-making.
• Monitor and manage the retail HR budget, partnering closely with Finance & Payroll on reporting and forecasting.
• Review and validate monthly payroll, ensuring all employee changes are accurately captured prior to final HR approval.

Broader HR & Regional Contribution

• Design and manage the full Graduate Program lifecycle, ensuring a strong candidate experience, structured development journey and clear pathways into permanent roles where available.
• Support recruitment and onboarding for selected head office roles (below Director level).
• Manage the Emiratization program and ensure compliance with UAE national hiring requirements.
• Contribute to regional HR projects and initiatives that elevate the overall employee experience across markets.
• Provide HR operational support to head office populations as required, while maintaining primary focus on retail
• We'd love to meet you if you have
• Proven experience as an HR Business Partner, ideally within retail, beauty, luxury or fast-paced environments.
• A genuine passion for retail and a strong belief in Retail HR as a strategic, long-term focus.
• High operational rigor with excellent attention to detail.
• Strong analytical capability and confidence working with HR systems and Excel.
• Ability to balance strategic thinking with hands-on execution.
• Strong influencing, coaching and stakeholder management skills.
• A collaborative, solutions-oriented and positive mindset.
• Fluent in English (Arabic is a plus).
• A few things you'll love about us
• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package