HR Analyst - Onboarding

177482

Overview Of The Role

What You Will Do

• Provide operational support for all new hire processes, including managing onboarding queries.
• Coordinate and communicate with new joiners regarding onboarding processes.
• Process documents required for government formalities related to onboarding.
• Coordinate joining formalities such as hotel bookings, e-tickets, and corporate inductions.
• Advise on policy and labor law in collaboration with line managers, HR business partners, and stakeholders across MENA countries.
• Ensure compliance with company policies and procedures during onboarding.
• Ensure case management and resolution are handled within service level agreements and specified turnaround times.
• Focus on customer collaboration and gather feedback through surveys and stakeholder interactions.
• Maintain data integrity through regular quality checks and ensure confidentiality in SAP entries.
• Promote service excellence and teamwork through continuous improvement initiatives and information sharing.
• Track and escalate operational excellence progress through work-in-progress reports and timely case closures.
• Ensure knowledge of policies and procedures is current and comprehensive.

Required Skills To Be Successful

• Problem Solving and Troubleshooting Skills

• Excellent Communication Skills

• Customer Focus and Service Orientation

What Qualifies You For The Role

• Bachelor's Degree or equivalent in HR, Business, Management, or Technology.
• CIPD or similar qualification as a plus.
• 2-3 years of experience as an HR Generalist in UAE or GCC.
• Proficiency with SAP HR Module or similar ERP.
• Proficiency with PC applications including Word, Excel, PowerPoint, and Outlook.
• Multi-tasking experience in a fast-paced environment with attention to detail.
• Experience with help desk tools such as Salesforce is a plus.
• Good knowledge of UAE labour law.
• We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
• Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate
• why
• this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility.
• Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities.
• We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
• As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process.
• We make every effort to review and respond to every application.