Housing Program Analyst

Are you a creative, multi-tasking, problem-solving, and organized person who has a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) (previously referred to as Section 8), who can work in a team environment as well as independently? The Office of Housing and Community Development (OHCD) is a multi-funded agency whose programs support and assist all types of housing programs. The Housing Program Analyst is responsible for maintaining a case load of HCV participants, determining program eligibility, calculating household income/assets, allowable expenses, family size, and allowable rent amounts due landlords. This position provides excellent benefits, such as paid holidays, accruing sick and annual leave, personal days each calendar year, telework options, and the opportunity to work with a wonderful team agency. This is a grant-funded position. About This Role: This position requires knowledge of being able to interview and certify the eligibility of potential applicants at both initial Intake and recertification. This position requires knowledge of determining eligibility for housing assistance through calculations of rental amounts due to the landlord, which involves determining family characteristics, negotiating with landlords, evaluating family size and income, and calculating family assets and appropriate expenses. Have positive and strong communication skills to properly assist agency staff and HCV participants while maintaining case management and accurate documentation required for all participant families. Have the ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds. Consults with prospective rental families on the process of securing housing options within a private housing market. Processes housing assistance and tenant rent portions payments. Prioritizes numerous caseloads by involving end-of-lease procedures, annual and interim certifications, and processing new moves for Participants. Ability to conduct tenant certification meetings, briefings, respond to emails, and phone calls. Good customer service and communication skills, both oral and written. Performs other duties of a similar nature or level. Minimum Requirements: High School Diploma or G.E.D. and 4 years of related Housing Choice Voucher Program and/or Virginia State Rental Assistance Program (SRAP) and/or other Housing Choice Voucher Programs, to include but not limited to certifying eligibility, occupancy, determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards. Preferences: Proficient MS Excel experience and Microsoft Office Suite experience. Preferred experience in Housing Pro Software. Good communication skills, both oral and written. Ability to work independently and in a team environment. Must have the ability to demonstrate exceptional customer service. Special Requirements: Valid Driver’s License Work Schedule : Monday- Friday 8 a.m. – 4 p.m. or 8:30 a.m. -4:30 p.m. 37.5 hours per week. This can be a telework-eligible position as determined by the Director and Supervisor, and the position may revert to in-office scheduling if business needs change. Hiring Salary Range: $65,910.00 - $87,812.00 Annually We also offer great benefits, including: Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF for additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here . Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE!

Are you a creative, multi-tasking, problem-solving, and organized person who has a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) (previously referred to as Section 8), who can work in a team environment as well as independently? The Office of Housing and Community Development (OHCD) is a multi-funded agency whose programs support and assist all types of housing programs. The Housing Program Analyst is responsible for maintaining a case load of HCV participants, determining program eligibility, calculating household income/assets, allowable expenses, family size, and allowable rent amounts due landlords. This position provides excellent benefits, such as paid holidays, accruing sick and annual leave, personal days each calendar year, telework options, and the opportunity to work with a wonderful team agency. This is a grant-funded position.

This position requires knowledge of being able to interview and certify the eligibility of potential applicants at both initial Intake and recertification.

This position requires knowledge of determining eligibility for housing assistance through calculations of rental amounts due to the landlord, which involves determining family characteristics, negotiating with landlords, evaluating family size and income, and calculating family assets and appropriate expenses.

Have positive and strong communication skills to properly assist agency staff and HCV participants while maintaining case management and accurate documentation required for all participant families.

Have the ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds.

Consults with prospective rental families on the process of securing housing options within a private housing market.

Processes housing assistance and tenant rent portions payments.

Prioritizes numerous caseloads by involving end-of-lease procedures, annual and interim certifications, and processing new moves for Participants.

Ability to conduct tenant certification meetings, briefings, respond to emails, and phone calls.

Good customer service and communication skills, both oral and written.

Performs other duties of a similar nature or level.

Proficient MS Excel experience and Microsoft Office Suite experience.

Preferred experience in Housing Pro Software.

Good communication skills, both oral and written.

Ability to work independently and in a team environment.

Must have the ability to demonstrate exceptional customer service.

Yes, I acknowledge and understand the above statement and wish to continue in this process.

No, I do not wish to proceed any further in this process.

Bachelor's Degree or higher in a related field

Bachelor's Degree or higher in an unrelated field

Associate's degree in a related field

Associates degree in an unrelated field

High School or GED

None of the above

5 or more years

4 years

3 years

2 years

1 year or less

No experience

Word

Excel

Outlook

Powerpoint

Teams

Google Chrome

Advanced - This level of skills is required in order to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements. A person with this level of skills is able to use and create a wide range of graphic effects and has full mastery of Macro commands.

Intermediate - This level of skills is necessary in order to use and create a variety of templates, complex tables, merges, manage table data, sort and filter merges, and also perform basic work with existing Macros. A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.

Basic - This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.

Creating Spreadsheets

Creating Formulas

Performing Calculations

Managing Workbooks

Creating and using pivot tables

Single and multi-level sorting

Charting data with graphs

Macros and template

No/limited Excel experience

Processing large numbers of participant case files, based on deadlines, while providing excellent customer service and fulfilling customer requests

Assisting large numbers of customers quickly and efficiently

Directing customers to proper locations

Determining appropriate referrals

Providing customer service has been a primary responsibility in positions I have held.

Providing customer service has been an occasional responsibility in positions I have held.

Providing customer service has NOT been a responsibility in positions I have held.

Yes

No

Required Question