Housekeeping Supervisor

Overview

• Supervise and coordinate the daily activities of housekeeping attendants and public area cleaners.
• Inspect guest rooms, corridors, and public areas to ensure cleanliness and compliance with hotel standards.
• Assign daily work schedules and room assignments to housekeeping staff.
• Train new employees on cleaning procedures, safety standards, and company policies.
• Monitor inventory levels of cleaning supplies, linens, and guest amenities.
• Report maintenance issues and follow up with the engineering department.
• Ensure all lost and found items are properly documented and stored.
• Handle guest requests and complaints related to housekeeping services.
• Maintain health, hygiene, and safety standards in all areas.
• Prepare attendance records, leave schedules, and performance evaluations.
• Coordinate with Front Office regarding room status updates (vacant, occupied, out of order).
• Ensure proper use and maintenance of housekeeping equipment.
• Conduct regular staff briefings and motivate team members.
• Monitor productivity and service quality to meet hotel standards.
• Assist the Housekeeping Manager with departmental reports and audits.