Housekeeping Supervisor
Role Overview
The Housekeeping Supervisor oversees daily housekeeping and helps ensure guest rooms and common areas meet cleanliness and service standards throughout the guest stay.
Key Skills for This Role
Full Job Posting
Role overview
The Housekeeping Supervisor oversees daily housekeeping and helps ensure guest rooms and common areas meet cleanliness and service standards throughout the guest stay.
Responsibilities
- Lead daily housekeeping operations and maintain cleaning and maintenance standards.
- Oversee room inspections, quality checks, and inventory management.
- Schedule staff assignments, monitor productivity, and ensure adherence to procedures.
- Address guest concerns about room conditions and cleanliness and implement corrective actions.
- Communicate daily priorities, special requests, and personalized service requirements to the team.
Experience and skills
- Proven experience in a housekeeping or hospitality leadership role.
- Service-oriented approach and commitment to guest satisfaction and operational excellence.
- Supervisory and team management capabilities, including leading by example.
- Proficiency with Opera or a similar property management system.
- Interpersonal, communication, and problem-solving skills; ability to manage priorities and maintain detail and cleanliness standards.
- Knowledge of housekeeping practices, safety protocols, and inventory management.
- Ability to train, motivate, and develop housekeeping team members.
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