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Housekeeping Staff

Northgate Resorts
Weedsport, USA
Seasonal, Full Time, Part Time
No Prior Experience Required
Onsite
Discovered 1 months ago

Full Job Posting

  • Safely maintain assigned housekeeping equipment and supplies
  • Ensure cabins are properly stocked and equipped
  • Remove trash and used linens from the guestrooms to prepare for the housekeeper to clean
  • Set climate control on approved temperature settings
  • Report maintenance issues discovered while cleaning
  • Record location and turn in lost and found items
  • Participate in other projects and activities as assigned
  • General Duties ​ Inspect cabins, lodges, and any other company-owned, private guest quarters Ensure cabins are properly stocked and equipped Report maintenance issues or damages discovered while cleaning/inspecting; ensuring follow-through on the reported issues Monitor temperature controls and appliances to ensure all are off or set to proper levels Work with housekeepers to clean all guestrooms Record location and turn in lost and found items Safely maintain assigned housekeeping equipment and supplies Participate in other projects and activities as assigned
  • ​ Inspect cabins, lodges, and any other company-owned, private guest quarters Ensure cabins are properly stocked and equipped Report maintenance issues or damages discovered while cleaning/inspecting; ensuring follow-through on the reported issues Monitor temperature controls and appliances to ensure all are off or set to proper levels
  • Ensure cabins are properly stocked and equipped
  • Report maintenance issues or damages discovered while cleaning/inspecting; ensuring follow-through on the reported issues
  • Monitor temperature controls and appliances to ensure all are off or set to proper levels
  • Work with housekeepers to clean all guestrooms
  • Record location and turn in lost and found items
  • Safely maintain assigned housekeeping equipment and supplies
  • Participate in other projects and activities as assigned
  • Administrative Duties ​ Mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded; Reviews results of inspections with Cabin Attendants and Housekeepers; coaches and drives accountability and performance improvement Uses reservation system to properly communicate room status; verifies stayovers, reports early check-outs, and communicates issues and discrepancies with the Guest Relations team.
  • ​ Mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded; Reviews results of inspections with Cabin Attendants and Housekeepers; coaches and drives accountability and performance improvement
  • Uses reservation system to properly communicate room status; verifies stayovers, reports early check-outs, and communicates issues and discrepancies with the Guest Relations team.
  • Collect & sort linen into appropriate groups for washing
  • Separate stained linen from other dirty linen and treat according to policy and procedures
  • Transporting substantially large loads (wet and dry) in terry carts to the laundering area
  • Load and unload washers, dryers, and fold linens to company standards
  • Monitor supplies to ensure the department is well-stocked and organized; reporting any shortages to the Manager for re-ordering
  • Clean appliances and equipment, observe and report maintenance issues discovered while cleaning
  • Track discarded linens and report to Executive Housekeeper for the replenishing of stock
  • Record location and turn in lost and found items
  • Participate in other projects and activities as assigned May assist teammates in collecting and delivering soiled linens to the laundry room May assist teammates with cleaning duties
  • May assist teammates in collecting and delivering soiled linens to the laundry room
  • May assist teammates with cleaning duties
  • Housekeeping experience preferred but not required
  • Basic computer skills
  • Excellent communication, customer service, and problem-solving skills
  • Strong attention to detail, speed, and accuracy
  • Ability to multi-task and work in a fast-paced environment
  • Strong work ethic and a positive attitude
  • Required to work nights, weekends, and holidays
  • Work with minimal supervision
  • Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
  • Able to lift up to 50 lbs
  • Must be able to remain in a stationary position
  • Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
  • Able to manipulate fingers, hands, and arms to reach, carry, etc.
  • Constant exposure to outside weather conditions

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