Housekeeping Associate
Full Job Posting
Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- Minimum 2 years in a housekeeping role within a hospitality environment.
- Strong attention to detail, multitasking ability, and excellent customer service.
- Effective verbal and written communication; able to handle guest inquiries and complaints professionally.
- Works well with other departments and staff members.
- Familiarity with property management systems (PMS) and basic computer applications.
- Able to work under pressure and meet deadlines.
- Available to work varied shifts, including nights, weekends, and holidays.
Responsibilities
- Here’s what you’ll do during a typical day:
- Maintain inventory controls: Ensure accuracy of linen inventory levels and par stock requirements
- Track inventory status: Monitor daily transactions to maintain up-to-date inventory reports and resolve pricing and control issues
- Enforce inventory controls: Conduct monthly audits, reconcile accounts, and implement policies to prevent discrepancies
- Support team performance and development: Assist in supervising and developing team members by providing training, scheduling, performance feedback, and recognition to ensure productivity and growth
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