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Hotel Porter

Hawaiian Building Maintenance
Honolulu, USA
Full Time, Part Time
Entry
Onsite
USD 20-24 hourly / hour
Discovered 4 weeks ago

Full Job Posting

Benefits offered

  • Competitive salary, 401(k), paid time off, holiday pay, direct deposit option and more!

-Location

  • Oahu, HI (Waikiki)

-Employment Type/Schedule

  • 1) Full-time 7:00 AM – 3:30 PM
  • 2) Part-time 3:00 PM – 7:00 PM
  • Days off: Tuesday, Wednesday, or Thursday
  • -Hourly Pay Rate: $20.00 to $24.00
  • Primary Responsibilities
  • -Welcome guests and visitors upon arrival in a friendly and professional manner.
  • -Direct guests with luggage to the ADA elevator and discourage the use of escalators when transporting luggage or other large items.
  • -Assist guests with carrying luggage up and down stairs when appropriate and when safe to do so.
  • -Provide directions to building amenities, lobby areas, and other common destinations as needed.
  • -Maintain a visible presence at the entrance to assist guests and answer basic questions.
  • -Monitor vehicle traffic within the porte cochere to maintain an orderly and efficient flow of traffic.
  • -Direct arriving and departing vehicles to appropriate loading and unloading locations.
  • -Help prevent traffic congestion and bottlenecks by minimizing vehicle idling and encouraging drivers to move promptly after unloading.
  • -Ensure luggage drop-off occurs in the designated area adjacent to the ADA elevator whenever possible.
  • -Coordinate with valet, security, and building staff to maintain safe and efficient operations during peak arrival and departure periods.

Safety & Operational Support

-Promote safe pedestrian and vehicle movement throughout the front entrance area.

-Observe and report safety concerns, maintenance issues, or unusual incidents to the appropriate personnel.

-Maintain a professional appearance and provide exceptional customer service at all times.

-Assist with other guest service or operational duties as assigned.

Skills and Qualifications

  • -High school diploma or GED preferred
  • -Must pass HBM prescreen check
  • -Valid Hawaii Driver’s License required.
  • -Fluency in English is essential; however, proficiency in English and Japanese, verbal, reading and writing, is highly preferred.
  • -Ability to work outdoors for extended periods in varying weather conditions.
  • -Ability to stand and walk for prolonged periods.
  • -Ability to lift and carry luggage weighing up to 50 pounds.
  • -Strong situational awareness and the ability to manage multiple tasks in a fast-paced environment.
  • -Previous experience in hospitality, customer service, valet operations, or traffic control is preferred but not required.
  • Hawaiian Building Maintenance We are an equal opportunity employer. 1013 Kawaiahao Street, Honolulu, HI 96814 (by appointment) Phone: 808-537-4561 hbmhawaii.com/

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