Hostess

Overview

• Hiring of Hostess.
• You will be responsible to deliver exceptional service by greeting arriving guests and ensuring a positive first impression of the establishment as guests enter the restaurant.
• Responsible for welcoming guests and efficiently managing timely seating to their respective tables.
• Operational accountabilities include:
• Welcome, greet and seat guests, and present the menus to guests with a positive approach and a smile, and always maintain positive body language. Treat all guests in a professional manner to ensure complete guest satisfaction; always strive to exceed guests' expectations.
• Take guest information and inform waiting times to guests accurately when tables are not immediately available.
• Handle the table bookings, arrange dining reservations for guests in advance and as they arrive at the restaurant, escorting guests to their tables, monitoring the open dining sections of the restaurant for empty and cleaned tables for guest reservation.
• Regularly check reservation list, coordinate with service associate and kitchen staff for necessary preparation of guest arrival.
• Inspect and maintain the dining facilities to ensure dining area are cleaned at all the times.
• Answer the phone and answer question concerning the menu and restaurant, ensuring all queries are answered timely and accurately.
• Observe tables and keep track of clean, dirty and occupied tables.
• Offer consistently professional, friendly, warm and engaging service.
• Always adhere to highest grooming and appearance standards.
• Comply with health and safety policies and procedures
• Candidate must be:
• Good level of spoken and reading English
• Able to join immediately
• Minimum of one 2 year experience in Food and Beverage Industry
• Knowledge in operating a computerized F&B POS system
• Good communications skills

Job Types: Full-time, Contract