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Hostess

IHG Hotels & Resorts
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 4 weeks ago
Food and beverage serviceGuest greeting and seatingFood and beverage menu knowledgeCustomer relations and complaint handlingHygiene and cleanliness standardsUpselling techniques

Full Job Posting

Role overview

InterContinental Doha The City is seeking a Jr. Hostess / F&B Team Member to provide professional service and make restaurant visits memorable.

Guest and food service

  • Perform food and beverage service tasks according to the hotel's performance standards.
  • Greet and seat customers and serve them professionally, discreetly, and personally.
  • Build menu knowledge to assist guests and provide advice.
  • Monitor food and beverage quality and respond to customer complaints and queries.
  • Maintain outlet hygiene, cleanliness, and service equipment.
  • Complete service preparations before, during, and after service.
  • Minimize wastage, breakage, and spoilage.
  • Use upselling techniques to exceed guest expectations and increase revenue.

Service expectations

  • Provide professional, personalized guest service and practice good customer relations.
  • Follow hotel service standards and maintain outlet hygiene and cleanliness.

Employer context

InterContinental Doha The City is a luxury hotel in the West Bay area of Doha.

The employer describes its hospitality values as caring, confident, attentive, and responsive guest service.

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