Host/Hostess

Why Join Us?

What You Will Do

• Welcome and engage every guest with genuine warmth, confidence and authentic Nobu hospitality, creating a memorable first and last impression.
• Manage guest arrivals, seating and restaurant flow in close communication with the Maitre d’, ensuring a smooth and efficient service.
• Recognise and accommodate VIPs, regular guests, returning guests and special occasions, anticipating needs and delivering personalised service.
• Handle reservations, enquiries, amendments and cancellations professionally, maintaining accurate booking information and communicating guest preferences, allergies and special requirements to the team.
• Prepare and communicate clear Waiter Notes, ensuring all relevant guest information is accurately and discreetly shared with the service team.
• Provide attentive cloakroom and takeaway support, maintaining a clean, organised Reception area and ensuring orders are correctly handed over.
• Work collaboratively with the wider restaurant team, supporting colleagues during busy periods and maintaining a consistently welcoming, professional and positive guest experience.
• Warm, confident and naturally engaging personality.
• A strong communicator with excellent attention to detail.
• Observant and proactive, with the ability to anticipate guest needs.
• Comfortable working with VIPs, regulars and first-time guests.
• Organised and calm under pressure.
• Professional, discreet and impeccably presented.
• A team player who understands the importance of clear communication.
• Passionate about hospitality and creating memorable experiences.
• Someone who understands that Kokoro means doing things with genuine care and from the heart.