Host

Overview

Status

Position Overview

• World-class Development Opportunities

• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all our sister Dorchester Collection hotels
• Meal allowance

• Private Medical Insurance

• Life Insurance
• Flight Allowance every 24 months

• Shared Company Accommodation

• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry

What you'll do

• You’ll love what you do and take pride in delighting our guests:
• You will be responsible for welcoming residents, their family members, and visitors to AVA at Palm Jumeirah, creating an immediate sense of warmth, care, and belonging while ensuring every arrival and departure reflects the refined service standards of Dorchester Collection.
• You’ll also work closely with the Doorman and Concierge teams to ensure all resident requests are met seamlessly, coordinating driveway access, directing service providers appropriately, and maintaining clear, open communication to deliver a consistent and effortless resident experience.
• Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Host, you’ll have the opportunity to bring these values to life, actively contributing to the Dorchester Collection “We Care” philosophy and delivering thoughtful, intuitive service at every touchpoint.
• This is a high‑energy, front‑of‑house role requiring you to remain present, attentive, and impeccably presented throughout the shift, including standing for extended periods and working across both indoor and outdoor areas.
• You will ensure effective shift handovers, maintain full knowledge of residence policies, procedures, and facilities, and demonstrate flexibility by supporting both day and night shifts as operational needs require.
• The items shared are the essence of a day in the life of a Host, but we’ll make sure you are provided with specifics on how we care for our residence, our residents, and our colleagues at AVA at Palm Jumeirah.
• What you'll bring
• You’ll bring your natural warmth, professionalism, and passion for luxury service to the role and the Residences team.
• You have a talent for creating positive first impressions, multitasking in a fast‑paced environment, and delivering consistent, detail‑oriented service with confidence and empathy.
• You bring 1–2 years’ experience in a similar role or within a luxury hotel or residential environment.
• Communication is what keeps our teams connected. You have excellent verbal and written communication skills, work collaboratively across departments, and contribute positively to a culture of teamwork and mutual respect.
• You are well‑organized, adaptable, and service‑driven, able to work independently with minimal supervision while supporting the wider team.
• English is the primary language used at AVA. You can comfortably communicate in this language. Additional languages are an advantage.
• Position location