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Head Waiter

Em Sherif Group
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 4 days ago
Fine-dining service standardsGuest serviceSection service coordinationTeam guidanceGuest complaint handlingEnglish

Full Job Posting

Role overview

Em Sherif Café is hiring a Head Waiter in Dubai.

The role focuses on refined guest service and coordinating service activities in an assigned section.

Responsibilities

  • Deliver guest service in line with brand standards and welcome guests for a refined dining experience.
  • Supervise and coordinate service in the assigned section; guide and support the service team.
  • Coordinate with the kitchen to ensure smooth, timely service.
  • Handle guest requests and complaints professionally.
  • Maintain cleanliness, presentation, and mise en place.

Requirements

  • Previous experience in refined, upscale restaurants; Lebanese fine-dining experience is preferred.
  • Strong knowledge of fine-dining service standards and good written and spoken English are required.
  • Excellent communication, interpersonal, customer-service, and social skills are required.
  • Professional appearance, attention to detail, and passion for hospitality are expected.
  • Candidates must currently be based in Dubai.

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