Head of Supply Chain Operations Development
Role Overview
This is a pivotal opportunity to lead strategic supply chain transformation across Frontline Group, improving efficiency, service, cost performance, and operational resilience
You will turn complex opportunities into practical programmes, introducing new processes, systems and automation that support sustainable growth and deliver measurable benefits
Reporting to the Group Supply Chain Director, you will work closely with senior leaders, operational teams and third-party partners to shape and deliver change from concept through to implementation and benefit realisation
You will bring significant experience delivering large-scale supply chain, logistics or operational automation transformation programmes, ideally within complex environments such as distribution, logistics, retail, wholesale, FMCG, manufacturing or parcel and carrier operations
You will be confident operating at senior stakeholder level, translating complex operational information into clear recommendations and leading cross-functional teams through change, growth and ambiguity
We offer an informal hybrid working model, with a minimum of 8 office days every 4 weeks
Key Skills for This Role
Full Job Posting
Role Overview
This is a pivotal opportunity to lead strategic supply chain transformation across Frontline Group, improving efficiency, service, cost performance, and operational resilience
You will turn complex opportunities into practical programmes, introducing new processes, systems and automation that support sustainable growth and deliver measurable benefits
Reporting to the Group Supply Chain Director, you will work closely with senior leaders, operational teams and third-party partners to shape and deliver change from concept through to implementation and benefit realisation
You will bring significant experience delivering large-scale supply chain, logistics or operational automation transformation programmes, ideally within complex environments such as distribution, logistics, retail, wholesale, FMCG, manufacturing or parcel and carrier operations
You will be confident operating at senior stakeholder level, translating complex operational information into clear recommendations and leading cross-functional teams through change, growth and ambiguity
We offer an informal hybrid working model, with a minimum of 8 office days every 4 weeks
What You'll Be Doing
- Identify opportunities to reduce costs, improve service levels, and increase operational efficiency through process redesign, automation, and data-led solutions
- Lead supply chain network reviews, operating model redesign and operational improvement programmes
- Drive improvements across distribution, freight, transport, productivity, supplier performance, sustainability, and resilience
- Develop data-led operational solutions and take them through approval, implementation and benefit realisation
- Build clear business cases, including return on investment, payback and risk assessments
- Lead complex cross-functional programmes, managing milestones, budgets, risks, dependencies and change impacts
- Build strong relationships across Operations, Commercial, Finance and Technology, as well as with consultants, suppliers and logistics partners
- Translate complex operational information into clear recommendations and programme updates
What We're Looking For
- Experience delivering large-scale supply chain, logistics or operational transformation programmes
- Experience leading operational change involving new facilities, start-up operations, major expansions or warehouse automation
- Familiarity with complex operational environments such as distribution, logistics, retail, wholesale, FMCG, manufacturing, parcel or carrier operations
- Strong programme management experience, including governance, planning, risk management and benefit tracking
- Confidence building business cases and using operational and financial data to support decisions
- The ability to lead cross-functional teams through complex change, growth and ambiguity
- Strong stakeholder and supplier management skills, including working with senior leaders and external partners
- A strategic mindset combined with a practical, hands-on approach to delivery
- Strong analytical and problem-solving capability, with the ability to simplify complexity and create clarity
- A resilient, accountable and commercially aware approach, with curiosity for continuous improvement and a focus on results
About Us
United by our mission to 'Make the Complex Simple', we connect some of the world's most recognised brands with consumers across retail, media, and premium environments
We're the UK's leading magazine distribution business and a leading retail solutions partner across publishing and home entertainment, made up of three business units – Frontline Distribution Solutions, Frontline Retail Solutions, and Gold Key Media
We deliver market-leading solutions across publishing, home entertainment, and global brand engagement
Our reach extends to premium global environments, with brand placements across major travel hubs, four- and five-star hotels, airport lounges, and internationally renowned events
Benefits
- 28 days holiday plus bank holidays (pro rata)
- Contributory pension, including life assurance, and income protection
- Informal hybrid working arrangements, combining in-office and remote/home working
- Additional leave: 2 paid volunteering days per year and family-friendly policy
- Wellbeing support, including our Employee Assistance Programme
- On-site gym and parking at Stuart House, Peterborough
- Reward Gateway scheme – Smart Spending App with access to a range of deals and discounts
- Salary-sacrifice options including private medical insurance, car scheme, and holiday purchase scheme
- Learning and development opportunities
- Coaching and mentoring available to all colleagues
Application Notes
- Please note Frontline Group is unable to provide sponsorship for this role
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