Head of Supply Chain Operations Development

Role Overview

What You’ll Be Doing

• Identify opportunities to reduce costs, improve service levels, and increase operational efficiency through process redesign, automation, and data-led solutions.
• Lead supply chain network reviews, operating model redesign and operational improvement programmes.
• Drive improvements across distribution, freight, transport, productivity, supplier performance, sustainability, and resilience.
• Develop data-led operational solutions and take them through approval, implementation and benefit realisation.
• Build clear business cases, including return on investment, payback and risk assessments.
• Lead complex cross-functional programmes, managing milestones, budgets, risks, dependencies and change impacts.
• Build strong relationships across Operations, Commercial, Finance and Technology, as well as with consultants, suppliers and logistics partners.
• Translate complex operational information into clear recommendations and programme updates.

What We're Looking For

• Experience delivering large-scale supply chain, logistics or operational transformation programmes.
• Experience leading operational change involving new facilities, start-up operations, major expansions or warehouse automation.
• Familiarity with complex operational environments such as distribution, logistics, retail, wholesale, FMCG, manufacturing, parcel or carrier operations.
• Strong programme management experience, including governance, planning, risk management and benefit tracking.
• Confidence building business cases and using operational and financial data to support decisions.
• The ability to lead cross-functional teams through complex change, growth and ambiguity.
• Strong stakeholder and supplier management skills, including working with senior leaders and external partners.
• A strategic mindset combined with a practical, hands-on approach to delivery.
• Strong analytical and problem-solving capability, with the ability to simplify complexity and create clarity.
• A resilient, accountable and commercially aware approach, with curiosity for continuous improvement and a focus on results.

Benefits

• 28 days holiday plus bank holidays (pro rata).
• Contributory pension, including life assurance, and income protection.
• Informal hybrid working arrangements, combining in-office and remote/home working.
• Additional leave: 2 paid volunteering days per year and family-friendly policy.
• Wellbeing support, including our Employee Assistance Programme.
• On-site gym and parking at Stuart House, Peterborough.
• Reward Gateway scheme – Smart Spending App with access to a range of deals and discounts.
• Salary-sacrifice options including private medical insurance, car scheme, and holiday purchase scheme.
• Learning and development opportunities.
• Coaching and mentoring available to all colleagues.

About Frontline Group

Application Notes

• Frontline Group is unable to provide sponsorship for this role.
• Even if you don’t meet every requirement, we’d still love to hear from you.