Head of Supply Chain & Global Logistics (Native Mandarin/Chinese)
Skills
About This Role
Job Description
Job Title: Head of Supply Chain & Global Logistics or Global Supply Chain Operations Manager
Experience
Minimum 8+ years in international supply chain & logistics management
Direct Reports
1.
Dubai Supply Chain Team - Logistics Executives, Documentation Officers & Order Processing Coordinators
2.
QC Coordinators (India & China – dotted line reporting)
3.
Country/Regional Heads of Import Operations (functional oversight)
Role Overview
- He/She will lead and oversee the entire end-to-end international supply chain operations across China, India, Dubai, and African import markets.
- This role will act as the central control tower for sourcing, quality control, logistics coordination, order processing, shipment clearance monitoring, and strategic reorder planning.
- The Dubai supply team will report directly to this position.
- Strategic Impact of This Role in Your Business
- For your type of trading company this person becomes:
- Your supply chain command center
- Risk control mechanism
- QC controller
- Cost optimizer
- Shipment delay reducer
- And long-term scaling pillar
1. **Strategic Supply Chain Leadership**
- Oversee complete end-to-end supply chain operations from supplier to final import destination.
- Act as functional head of logistics and import coordination.
- Develop supply chain strategy to ensure timely product availability across markets.
- 1. **Supplier & Sourcing Coordination (China & India)**
- Coordinate orders, production planning, and quality control procedures with supply offices.
- Oversee QC teams to ensure compliance with specifications and checklists.
- Ensure adherence to agreed standards, specifications, packaging, labeling, port instructions and documentation.
1. **Dubai Operations Control**
- Supervise Dubai-based supply team.
- Ensure all orders are processed accurately and on time.
- Validate shipping instructions, specifications, and documentation prior to dispatch.
- Monitor container planning and shipment scheduling.
1. **Import & Clearing Coordination (Africa Markets)**
- Coordinate with on-ground import teams for:
- Clearing status
- Shipment tracking
- Claims handling
- Feedback reporting
- Resolve shipment discrepancies and manage supplier claims.
1. **Reorder Planning & Supply Strategy**
- Work with import teams to forecast demand.
- Plan reorder cycles considering clearing timelines and port delays.
- Optimize lead times and working capital efficiency.
1. **Quality Control Oversight**
- Supervise QC processes in China, India, and import destinations.
- Establish SOPs for inspection and compliance.
- Ensure product consistency across markets.
- 1. **Team Leadership**
- Lead Dubai supply chain team.
- Establish KPIs and accountability structure.
- Improve operational efficiency and reporting transparency.
Ideal Candidate Profile
- 8+ years of international supply chain leadership experience
- Experience managing cross-border sourcing (China mandatory; India preferred)
- Strong knowledge of international shipping, Incoterms, documentation, and clearing processes
- Experience managing QC teams
- Strong negotiation and vendor management skills
• Mandarin (Native), English (Fluent)
- Experience handling Africa-bound shipments is a major advantage
- Strong ERP and order management system exposure
KPIs
1.
On-Time Shipment Rate: Target: 95%+ shipments dispatched as per planned schedule
2.
Order Accuracy / Specification & Checklist Errors: Target: 99% documentation & specification accuracy
3.
Inventory Stock-Out Rate: Target: \ 8% improvement over last year
6.
Claim Resolution Time: Target: Resolve supplier/shipment claims within 14 days
7.
Team Performance & Reporting: Monthly reporting accuracy and transparency
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