Head of Security Operations
Role Overview
CMA CGM Canada is recruiting an experienced Head of Security Operations for its Global Cybersecurity team in the Montreal office.
The role oversees 24/7 performance, stability, and continuity of Group Security Operations products across CMA CGM companies internationally.
The global cybersecurity department supports subsidiaries and entities, monitors approximately 80 projects, and provides continuous operations.
Key Skills for This Role
Full Job Posting
Role overview
CMA CGM Canada is recruiting an experienced Head of Security Operations for its Global Cybersecurity team in the Montreal office.
The role oversees 24/7 performance, stability, and continuity of Group Security Operations products across CMA CGM companies internationally.
The global cybersecurity department supports subsidiaries and entities, monitors approximately 80 projects, and provides continuous operations.
Requirements
- Experienced in leading a cybersecurity operations team internationally.
- Must be legally authorized to work in Canada with a valid work permit, permanent resident status, or Canadian citizenship.
Operational strategy and governance
- Maintain a unified operational strategy across products and ensure consistent service quality and 24/7 continuity.
- Align operations with Group Security Operations priorities and business expectations; participate in decision boards and escalate key topics and risks.
- Balance operational workload, maturity, staffing, and service reliability across products.
Performance, budget, and leadership
- Consolidate operational health reviews covering availability, incidents, SLAs, capacity, and risks; oversee KPIs and flag thresholds or risks.
- Manage operational budget with the Group Security Operations Office, including workforce capacity and financial sustainability.
- Provide operational reporting and dashboards to support data-driven decisions.
- Set objectives for Operations Managers, coach their development, ensure clear escalations, and validate critical operational decisions.
Automation and improvement
- Identify cross-product automation opportunities to reduce manual tasks and improve efficiency.
- Work with product, expertise, and automation stakeholders to prioritize operational automation needs.
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