Client Solutions Representative, Premium
Role Overview
The Client Solutions Representative at CMA CGM acts as the frontline advocate for our clients, ensuring their logistics needs are met with efficiency and professionalism.
The position will leverage understanding of international trade, import/export regulations, and supply chain processes to provide top-tier support and solutions.
The position is crucial for expediting all customer needs, whether complex or simple, to prevent service failures and ensure a positive customer experience.
Full Job Posting
Qualifications
- Education
- Required/Preferred Education Level
- Required High School Diploma or GED
- Preferred Bachelor’s Degree
- Work Experience
- Years of Experience
- General Experience 1-3 years
- Familiarity with a high volume call center environment, Flexibility and able to work in a team environment
- Business-to-business sales or relationship management, Proficiency with customer relationship management (CRM) software, logistics management systems, and other relevant technology platforms used in the logistics industry, and Experience in handling and resolving conflicts, both with customers and within teams, to maintain a positive working environment and customer satisfaction.
- Industry Experience No Experience Required
- At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location.
- Performance-based bonuses, Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off, and Professional development opportunities.
- We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.
- Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at [email protected]
- Experience Years of Experience
Experience
- In addition to base salary, this position may be eligible for:
Preferred Qualifications
- Required/Preferred Education Level
- Preferred Bachelor’s Degree
About CMA CGM
CMA CGM is a French family-owned group providing maritime, land and air transport and logistics solutions worldwide. Founded in Marseille in 1978, it operates in 177 countries.
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