Head of Professional Learning

Job Summary

Key Accountabilities

• Plan, lead and organize the activities of the Section to ensure that Qafco’s Learning & Development plans / schedules are met through the optimization and efficient utilization of available manpower, and external training providers.
• Ensure that Sectional staff members are motivated to realize their potential and significantly contribute to the organization.
• Participate in the annual budget preparation process and provide input to the Department Manager.
• Carry out the responsibility of collecting information and workout budget for the Section.
• Continually monitor progress and priorities and make necessary adjustments, where required, to ensure effective cost control.
• Ensure availability of qualified and competent human resources by initiating recruitment, development, and training, where necessary.
• Motivate, develop, and appraise performance of employees within the area of responsibility.
• Analyze the training needs aligned to the competency requirements and business goals to establish annual training plans, ensuring relevance and effectiveness.
• Implement the blended learning models, emphasizing the 10-20-10 framework, which encourages integrating formal training and social learning activities.
• Coordinate the Qafco-Teaches-Qafco (Train The Trainer) initiatives to ensure learning delivery as per required standards and quality.
• Lead the creation of diverse, engaging, and rigorous learning content aligned to learning paths, ensuring they meet the required standards and quality.
• Lead the team responsible for curriculum development, delivery, quality assurance and evaluating training effectiveness, including return-on-investment (ROI) measurement.
• Ensure the accuracy and currency of academic and developmental progress reports for all participating nationals.
• Keep superior informed on Section’s progress against plans to enable monitoring and co-ordination of overall L&D activities.
• Manage the learning management system (LMS) for administering, delivering, tracking, reporting learning activities, maintaining accurate training records for compliance and future reference.
• Implementation of e-learning solutions including Artificial Intelligence (AI) to support business needs and promote continuous learning.
• Collaborate with the business and lead the implementation of individual development plans to support skills development and performance enhancement.

Desired Candidate Profile

• Bachelor’s degree (preferably in Human Resources or related fields) from a recognized University.
• Professional certification (e.g., CIPD, SHRM, or equivalent) is desirable.
• Certified Workplace Assessor certification will be advantageous.
• At least 10 years’ experience in Learning and Development, with a minimum of 5 years in a leadership role.
• Proven experience in the curation and implementation of company-wide learning solutions in support of organizational transformation.
• Proven experience in utilizing learning management systems and emerging learning technologies.
• Knowledgeable in the design and implementation of competency frameworks