Head of Engineering Excellence

Job Description

Head Of Engineering Excellence

Responsibilities

• Own and enforce Equiti’s engineering principles, standards and ways of working across all technology domains.
• Define, track and report engineering KPIs — delivery throughput and predictability, DORA metrics (deployment frequency, lead time, change-failure rate, MTTR), responsiveness/SLA attainment and quality — and turn them into action.
• Run the engineering operating cadence: planning, delivery reviews, incident/postmortem reviews and the operations review that holds owners accountable to SLAs.
• Drive a culture of Kaizen / continuous improvement — facilitate retrospectives, identify systemic bottlenecks, and land process improvements that stick.
• Embed the communication & accountability framework — ownership/RACI, triage lanes, escalation and channel standards — so nothing falls through the cracks.
• Govern cross-team delivery for major programmes and product launches; surface risks and dependencies early and unblock them.
• Partner with domain leads to raise engineering maturity, consistency and governance — without slowing teams down.
• Act as the CTO’s go to on execution — translate strategy into tracked outcomes, prepare leadership and board-ready updates, and ensure follow-through on decisions.
• Champion engineering quality, change management and operational excellence in partnership with SRE / Engineering Platforms.
• Establish lightweight tooling and dashboards (within the ticketing and observability stack) that make standards and metrics self-serve for every team.
• Lead Equiti’s external engineering evangelism — represent the technology org through conference talks, meetups and panels, and grow our standing in the wider engineering community.
• Own the Equiti engineering blog and technical thought leadership, and shape the engineering employer brand that helps attract and retain top talent.

Experience Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+ years in software engineering, technical programme management, or engineering operations, with at least 5 years leading process or delivery excellence in scaled engineering organisations.
• Proven track record defining and enforcing engineering principles, ways of working and delivery governance across multiple teams.
• Deep fluency in engineering KPIs and metrics (DORA, delivery predictability, quality, reliability) and in building dashboards that change behaviour.
• Hands-on experience leading continuous improvement / Kaizen, Agile, and incident/postmortem practices at scale.
• Strong technical credibility — able to hold weight with senior engineers and architects — without needing to be the deepest coder in the room.
• Exceptional influence and stakeholder management; able to enforce standards through trust and clarity, not authority alone.
• A confident public communicator — a track record of external technical writing, conference speaking, or developer-community engagement (engineering blogs, talks, open source).
• Experience operating as a trusted partner to a CTO or VP of Engineering (programme leadership / execution-focused role) strongly preferred.
• Experience in fintech, brokerage, or regulated industries preferred.
• Based in, or willing to relocate to, Dubai.

Perks

• Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face.
• We encourage international collaborations and always keep our eyes open to how we can do more.
• The benefits you can expect at your Equiti workplace include:
• Competitive salary package
• Performance-based bonus
• Medical insurance coverage for employees and family members
• Smart working options
• Employee wellness initiatives
• Personalized career development
• Company lunch in the office
• Regular company events
• With energy, drive, and imagination, there’s no limit to where your career can go at Equiti.
• With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.
• Equiti is an equal opportunity employer.
• “Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs.
• Equiti has presence in Africa, Europe, and the Middle East.