Head of Digital Delivery
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About the Role
Lead the end-to-end delivery of digital banking initiatives, including mobile banking, internet banking, digital onboarding, payments, and customer experience transformation pro.
Key Skills for This Role
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Overview
- Lead the end-to-end delivery of digital banking initiatives, including mobile banking, internet banking, digital onboarding, payments, and customer experience transformation programs.
- Drive Agile delivery practices and oversee cross-functional teams comprising business, product, technology, and operations stakeholders.
- Develop and execute digital delivery roadmaps aligned with the bank’s strategic objectives and digital transformation agenda.
- Establish robust governance, risk, and delivery frameworks to ensure projects are delivered on time, within budget, and to quality standards.
- Collaborate with business leaders, technology teams, and external partners to drive innovation and accelerate digital capabilities.
- Ensure compliance with UAE banking regulations, cybersecurity standards, and Islamic banking principles across all digital initiatives.
- Monitor delivery performance, manage risks and dependencies, and provide regular progress updates to senior management and executive stakeholders.
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