Head - Business Continuity Management

About This Role

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area - Group Risk Management

ADCB prioritises a disciplined approach to risk, recognising its fundamental importance to the Bank’s long-term organisational and financial resilience. Group Risk Management oversees the implementation of ADCB's risk objectives, identifying and addressing gaps in the bank's risk infrastructure/framework. Their responsibilities include nurturing the independence of the risk function, establishing provisioning policies, and introducing changes to energise risk awareness among front office personnel and decision-makers. Continuously tuning the risk organisation in line with market best practices, they manage ADCB's portfolio and associated risks to international standards, while establishing a clear risk culture across all areas of operation.

In this role, your key responsibilities include :

• To embed ADCB’s enterprise-wide Business Continuity Management (BCM) Framework to ensure the Bank’s Operational Risks (ORs) are managed within the agreed appetite
• Implement changes to the business continuity framework, policy and standard operating procedures in order to facilitate effective risk management on an enterprise level
• Propose and implement the enterprise-wide BCM strategy by initiating business impact analyses in order to determine areas of risk and degree of exposure
• Formalise the BCM planning with the business to ensure that standards meet ISO 22301 requirements
• Provide support and guidance to business unit heads, Business Operational Risk Manager and Business Continuity Coordinators in order to assist them with interpretation and implementation of policy and framework requirements
• Create Bank-wide responses to a crisis incident to ensure they are in line with the action plans and tasking
• Monitor progress and problem solving to ensure all are followed through to satisfactory conclusion
• Coordinate implementation teams working in incident and crisis management mode in order to focus their tasks and forward planning next steps
• Monitor documentation and decision log to ensure they are maintained for future legal or regulatory purposes and ensure Bank-wide preparedness for crisis
• Ensure all BCM-related training needs are identified and appropriate learning interventions are delivered across the Bank to increase awareness on BCM to employees and to promote a risk management and compliance culture
• Create BCM metrics and interpret the data in order to measure and monitor performance
• Formalise and execute Bank-wide business continuity plans followed by periodic tests and audits in order to validate the plans and assist business in ensuring their recovery objectives are met
• Review all new products, processes, procedures (old and new) and vendors in order to assess the BCM risks associated with each and recommend remedial action
• Conduct periodic BCM identification and assessment exercises to ensure that all risks facing the Bank have been identified and addressed
• Deliver management reports on the status of BCM in order to keep internal stakeholders appraised of the status of BCM
• Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
• Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
• Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
• Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

• At least 9 years of experience of which recent 5 years of experience should be in Business Continuity Management, Governance and Control or Operational Risk, Risk Management in a Financial Institution
• Bachelor’s Degree in Finance, Accounting, Economics or Business Administration or any other related field
• Deep experience in BCM, operational resilience, and regulated environments.
• Ability to operate at both strategic and hands on execution levels.
• Familiarity with global BCM regulatory standards.
• Experience managing large scale BCM implementations.
• Digital awareness is important.
• Certifications such as CBCI, MBCI, etc., are welcome
• Member of the Business Continuity Institute (MBCI) or equivalent
• Knowledge in the implementation of best practice frameworks such as Basel II, ISO 31000 (2018), Committee of Sponsoring Organisations (COSO) framework (2017), Sarbanes Oxley (SOX) etc.
• Able to break down complex problems into simple manageable units and develops solutions
• Strong interpersonal, negotiation and communication skills
• Excellent verbal, writing and presentation skills with the ability to interact with senior stakeholders at all levels, able to relay complex technical concept to non-technical audience
• Proficiency in Microsoft Office (Word, Excel and PowerPoint) and other related tools
• Analytical Skills
• Risk Assessment

What we offer:

• Competitive Salary & Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-learning catalog, on-the-job training, and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.