Head Barista
Skills
About This Role
Job Summary
The Head Barista is responsible for overseeing all coffee operations at KAF Cafe, ensuring high-quality beverage preparation, maintaining consistency, training barista staff, and delivering excellent customer service.
This role requires strong leadership, coffee expertise, and operational efficiency.
Key Responsibilities1. Coffee Quality & Preparation
- Prepare and serve high-quality coffee and beverages according to KAF Cafe standards
- Ensure consistency in taste, presentation, and portioning
- Monitor espresso extraction, milk texturing, and brewing methods
- Maintain cleanliness and hygiene of coffee equipment and workstations
- Knowledge and experience in matcha preparation is a must.
2. Team Leadership & Training
- Supervise and lead barista team on shift
- Train new and existing staff on coffee preparation and service standards
- Conduct regular skill assessments and coaching sessions
- Ensure team follows SOPs and company policies
3. Operations Management
- Oversee daily bar operations and workflow
- Ensure proper opening and closing procedures
- Monitor stock levels of coffee beans, milk, syrups, and supplies
- Coordinate with management for ordering and inventory control
4. Customer Experience
- Deliver excellent customer service and handle guest feedback professionally
- Maintain a welcoming and positive café environment
- Assist in resolving customer complaints quickly and effectively
5. Equipment & Maintenance
- Ensure proper use and maintenance of coffee machines and grinders
- Report any technical issues and coordinate repairs
- Maintain calibration and cleaning schedules
Requirements
- Minimum **2–3 years experience** as a Barista, with at least **1 year in a supervisory role**
- Strong knowledge of coffee, brewing methods, and latte art
- Leadership and team management skills
- Good communication skills (English required)
- Ability to work in a fast-paced environment
- Knowledge of hygiene and safety standards
- **Preferred experience: Prior experience in a specialty coffee shop with strong knowledge in coffee and matcha preparation is required/advantageous.**
Important Note
As of now, this is the only available position.
Please do not apply if you do not meet the above requirements.
Skills & Competencies
- Attention to detail
- Time management
- Team leadership
- Customer service excellence
- Problem-solving skills
Working Conditions
- Flexible shifts including weekends and holidays
- Standing for long hours
- Fast-paced café environment
Salary & Benefits
As per company policy
**Note:** This role is critical in maintaining KAF Cafe’s coffee quality and brand standards.
Application Question(s)
- Do you have experience in preparing matcha beverages, including proper whisking, frothing, and presentation? please explain
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