Head Barista

Overview

1. Coffee Preparation & Quality Control

• Prepare and serve high-quality coffee and beverages.
• Ensure consistency in taste, presentation, and portioning.
• Monitor coffee extraction, grind size, and brewing techniques.

2. Team Leadership & Training

• Supervise and lead the barista team.
• Train new and existing staff on coffee preparation, recipes, and service standards.
• Schedule shifts and manage team performance.

3. Customer Service

• Ensure a high level of customer satisfaction.
• Handle customer feedback and resolve complaints professionally.
• Maintain a welcoming and friendly café environment.

4. Inventory & Stock Management

• Monitor stock levels of coffee beans, milk, syrups, and supplies.
• Coordinate with management for ordering and stock replenishment.
• Reduce waste and control costs.

5. Equipment Maintenance

• Ensure all coffee machines and equipment are clean and well-maintained.
• Coordinate repairs and regular servicing when required.

6. Hygiene & Safety Compliance

• Maintain cleanliness and hygiene standards in accordance with health regulations.
• Ensure staff follow food safety procedures.

7. Menu Development & Innovation

• Contribute to new beverage ideas and seasonal menu offerings.
• Stay updated on coffee trends and techniques.

Requirements

• Proven experience as a Barista (minimum 2–3 years), with leadership experience preferred.
• Strong knowledge of coffee brewing methods and equipment.
• Excellent communication and leadership skills.
• Ability to work in a fast-paced environment.
• Good organizational and problem-solving skills.

Preferred Qualifications

• Certification in barista skills or coffee training.
• Experience in specialty coffee.
• Basic knowledge of cost control and inventory systems.

Working Conditions

• Flexible working hours, including weekends and holidays.
• Standing for extended periods.
• Fast-paced café or restaurant environment.

Job Types: Full-time, Permanent