Guest Services Receptionist
Role Overview
Create positive experiences for guests and visitors as the welcoming face of the team.
The role focuses on guest check-ins, inquiries, reservations or appointments, and visitor interactions.
Key Skills for This Role
Full Job Posting
Role overview
Create positive experiences for guests and visitors as the welcoming face of the team.
The role focuses on guest check-ins, inquiries, reservations or appointments, and visitor interactions.
Responsibilities
- Welcome and check in guests warmly and professionally.
- Respond to guest inquiries and resolve requests promptly.
- Coordinate reservations or appointments.
- Provide information about services and amenities.
- Maintain accurate guest records.
Requirements
- 0–1 years of experience in guest services, hospitality, or customer service.
- Strong interpersonal and problem-solving skills.
- Ability to stay calm and professional under pressure.
- Flexible availability, including evenings and weekends if needed.
Benefits
- Health insurance and paid time off.
- Flexible scheduling, including remote administrative tasks where applicable.
- Home office stipend for hybrid duties.
- Growth opportunities within guest services.
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