Guest Services Officer - Reservations
Role Overview
Provide excellent and consistent customer service as a Guest Services Officer - Reservations.
Contribute to the smooth and efficient running of the hotel Reception within the Rooms Division.
Key Skills for This Role
Full Job Posting
Role overview
Provide excellent and consistent customer service as a Guest Services Officer - Reservations.
Contribute to the smooth and efficient running of the hotel Reception within the Rooms Division.
Qualifications
- A relevant degree or diploma in hospitality or tourism management is preferred.
- At least two years of hotel operations experience.
- Good customer service, communication, and interpersonal skills are required.
Responsibilities
- Provide an excellent and consistent level of service to customers.
- Contribute to the smooth and efficient running of the Reception within the Rooms Division.
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