Guest Services Officer - Apartment
Role Overview
The Guest Services Officer - Apartment provides excellent, consistent customer service and supports efficient reception operations within the Rooms Division.
Key Skills for This Role
Full Job Posting
Role overview
The Guest Services Officer - Apartment provides excellent, consistent customer service and supports efficient reception operations within the Rooms Division.
Qualifications
- A relevant degree or diploma in Hospitality or Tourism management is ideal.
- At least 2 years of work experience in hotel operations.
- Strong customer service, communication, and interpersonal skills are required.
Responsibilities
- Provide customers with an excellent and consistent level of service.
- Contribute to the smooth and efficient running of Reception within the Rooms Division.
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