Marketing & Communications Manager
Role Overview
Develop and execute marketing, communications, public relations, and digital strategies to build brand awareness, drive revenue, and improve the guest experience.
Ensure work aligns with Hyatt brand standards.
Key Skills for This Role
Full Job Posting
Role overview
Develop and execute marketing, communications, public relations, and digital strategies to build brand awareness, drive revenue, and improve the guest experience.
Ensure work aligns with Hyatt brand standards.
Key responsibilities
- Develop and implement marketing and communications plans.
- Manage social media, digital campaigns, and the online presence.
- Create promotional content, press releases, and marketing collateral.
- Build relationships with media, influencers, and external partners.
- Support Sales and Events teams with revenue-driving campaigns.
- Monitor campaign performance and provide marketing insights.
- Ensure communications follow Hyatt brand guidelines.
Qualifications
- Bachelor's degree in Marketing, Communications, Hospitality Management, or a related field.
- At least 3 years of marketing, communications, or public relations experience; hospitality experience is preferred.
- Strong knowledge of digital marketing, social media, and content creation.
- Excellent written and verbal English communication skills.
- Proficiency in Microsoft Office and marketing tools such as Canva, Meta Business Suite, or Google Analytics.
- Creative, detail-oriented, and highly organized.
- Luxury hospitality or Hyatt experience is an advantage.
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