Guest Relation Agent
Role Overview
Guest Experience Experts provide services throughout guests’ stays, making transactions and interactions part of a memorable experience.
Key Skills for This Role
Full Job Posting
Role summary
Guest Experience Experts provide services throughout guests’ stays, making transactions and interactions part of a memorable experience.
Responsibilities
- Process operational needs, address guest requests, complete reports, and share local highlights.
- Move around the work area and take a hands-on approach to guest service.
- Follow company policies, maintain confidentiality, protect company assets, and uphold quality standards.
- Perform other reasonable job duties as requested.
Physical and professional expectations
- The role involves standing, sitting, or walking for extended periods.
- Handle, move, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
- Maintain a professional uniform, personal appearance, and communications.
- No related work experience or supervisory experience is required; no license or certification is required.
Preferred qualification
- A high school diploma or G.E.D. equivalent is preferred.
Work arrangement
- Full-time position at the Sheraton location on Al Corniche Street in Doha, Qatar.
- The description states that the role is not remote.
About Sheraton
Sheraton describes itself as a global community focused on gathering, belonging, connection, and guest experiences.
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